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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3970 Old Post Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
32 reviews
5 stars
8
4 stars
2
3 stars
1
2 stars0
1 star
21
- SDSBMX DUBSSep 25, 20211.0So my local USPS allegedly delivered a package to me this week when I was at work, came home and there was nothing there. Delivery confirmation said it was in my mailbox, after talking with Amazon they were polite and understanding in replacing my order. Well nothing showed up again, and so I went to the local branch and asked them to track the package for me. I was shown nothing but contempt from the start, and when I kindly asked her to drop her attitude she started to steam out of her ears. I was being very careful with my tone and body language because I know how it can be in USPS branches. I walked out of there with nothing to show for my time money and hassle other than being mildly harassed and put into a terrible mood. Laurie at Charlestown USPS you get what you give, but in this case I wished her a good rest of the day and left empty handed!
- DDDJSep 18, 20215.0I read all the bad reviews but still went on a Saturday. Line was long (only open 10am-Noon) but the one lady running the place was super nice and helpful. Maybe management turned things around recently!
- DBDarlene BowserAug 16, 20211.0Lousy customer service. I am from NY and visit once a month. Have had a house here for 25+ years ALL OF A SUDDEN we were told if we do not empty our box twice a week they will not deliver the mail. WHAT!! Is this an official postal service regulation? My husband recently died and this has been less possible for us to do. The older woman I spoke to was not giving an inch & was not sympathetic. I would give this place a 0 if I could.
- EMEmily MurphyApr 1, 20201.0Customer service here is atrocious, go to any other post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3970 Old Post Rd offer?
The USPS location at 3970 Old Post Rd offers mailing and shipping services, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 4:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sunday.
How can I reserve a PO Box at this location?
You can reserve a PO Box online quickly and securely at https://www.usps.com/manage/po-boxes.htm and then complete setup in person at this Post Office.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 PO Box lobby access; please check locally for specific lobby hours.
What is the fee for a passport photo here?
The fee for a passport photo at USPS is currently $15.
Which nearby restaurants can I visit before or after my trip to the USPS at 3970 Old Post Rd?
You can visit The Cove Restaurant, known for seafood and American cuisine, or Charlestown Famous Pizza for great pizza and sandwiches nearby.
Are there other postal services nearby this location?
Yes, nearby postal locations include United States Postal Service, Us Post Office, and Post Office-Charlestown for additional mailing and shipping needs.
What local shops and services are near the Post Office that might be helpful to visitors?
Nearby you will find CVS Pharmacy for medical supplies, Rustic Rose for gifts and antiques, and Pat's Power Equipment for hardware and outdoor gear.