Valentin received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and patient.
Staff Professionalism
Customers praised the professionalism and efficiency of the staff, with multiple mentions of employees like Joël, Samuel, and Maxime providing excellent service.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported issues with service consistency and unresolved problems, indicating a need for improvement.
Store Environment
The store was noted for its welcoming atmosphere and friendly staff, although some customers experienced delays and poor organization during busy times.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers navigate their options effectively, although there were instances of misinformation regarding product availability.
NL
nadia lareault
1 day ago
5.0
Excellent service de jessy à verdun elle connais bien son produit
PC
Patricia Ariza Correa
2 days ago
5.0
Excellent service de Samuel !!
Merciiiiiii !!!
PF
pierrot Floque
4 days ago
5.0
Merci à Valentin
De bon conseil problème réglé super vite, solution adapté et client content
JG
Jocelyn Gauthier
Nov 4, 2025
1.0
employer qui induit en erreur qui donne pas les bonne information et je demande pour un nouveau cellulaire rien en inventaire avant un semaine vraiment ordinaire
FO
fernanda olvera
Oct 13, 2025
5.0
If there were 10 stars, Valentin would get them all! The guy deserves a raise. Super friendly and really knew his stuff. It’s rare to find someone so patient and dedicated to helping customers!! He took the time to explain everything and made the whole process easy and stress-free making sure I left completely set up and happy. Thanks, Valentin — you made my day ;)
Vidéotron offers unlimited Internet plans, IPTV television services, cellular plans, and mobile phones.
Where is Vidéotron located?
Vidéotron is located at 4082 Rue Wellington, Verdun, QC, Canada, postal code H4G 3M6.
What are the store hours for Vidéotron?
Vidéotron is open Monday to Wednesday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM.
How can I contact Vidéotron by phone?
You can reach Vidéotron by calling +1 514-656-3528.
Does Vidéotron have wheelchair accessible entrance and seating?
Yes, Vidéotron has a wheelchair accessible entrance and wheelchair accessible seating available for customers.
What payment methods does Vidéotron accept?
Vidéotron accepts debit cards, credit cards, and mobile NFC payments.
Does Vidéotron offer electronics recycling services?
Are there any nearby dining options close to Vidéotron?
Yes, nearby dining options include Shiraz MTL, a halal fast food restaurant, and KFC, a popular chicken restaurant. You can enjoy a meal before or after your visit to Vidéotron.
What educational facilities are near Vidéotron?
Nearby educational places include Info Apprendre and dojo linguistique, which provide various learning opportunities and community services.
Are there any other services near Vidéotron that customers might find useful?
Yes, nearby services include Jay Pouget Artiste Coiffeur for beauty and spa needs, and Sago Cellulaires for mobile phone store and IT service. Also, RONA Quincaillerie offers hardware and home improvement supplies.