Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
213 reviews
5 stars
171
4 stars
13
3 stars3
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the excellent customer service provided by various staff members, particularly highlighting the professionalism and friendliness of employees like Steven, Izai, Zakary, Louiza, and Vincent.
Technical Support Issues
Several reviews mentioned difficulties with technical support, particularly regarding internet service and modem activation, indicating a need for improvement in this area.
Sales Experience
While many customers had positive experiences with sales representatives, some reported misleading information during the purchasing process, leading to dissatisfaction.
Mixed Experiences
There were mixed reviews regarding the overall experience with Virgin, with some customers expressing frustration over service issues and others expressing satisfaction with their interactions.
- PLpierre lussierDec 22, 20255.0Tres bon service de Alexandre à retirer les virus de mon telephone et a proposer des service residentiel reduire ma facture mensuel
- SCSophie Gariepy CaronDec 19, 20255.0Nous avons reçu un service A1 avec le conseiller Izai. Merci pour tous les bons conseils.
- GLGaétane LétourneauDec 19, 20255.0IZAI a été plus qu'excellent, professionnel, patient et poli. Ol a tout réglé mes problèmes. Merci , un gros merci Izai.
- ACAntoine CourtemancheDec 17, 20255.0Excellent service de Izai Beauregard. Il à réparer un problème de carte SIM avec pas de soucis. Le gars c’est une machine!!
- MPMichael PareDec 16, 20255.0Excellent service. Meilleur service en ville au Kiosque du carrefour de l'estrie. Steven Leblanc meilleur vendeur.
Frequently Asked Questions About Virgin Plus
What are the standard opening hours of Virgin Plus at Carrefour de l'Estrie?
Virgin Plus is open Monday to Wednesday from 9:30 AM to 5:30 PM, Thursday and Friday from 9:30 AM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is Virgin Plus located within Carrefour de l'Estrie?
Virgin Plus is located at 3050 boul De Portland, Niveau 2-B15, at Carrefour de l'Estrie, Sherbrooke, QC J1L1K1, Canada.
How can I contact Virgin Plus at Carrefour de l'Estrie?
You can reach Virgin Plus at Carrefour de l'Estrie by phone at +1 819-573-2222.
What type of services does Virgin Plus offer at this location?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone services and products.
Is Virgin Plus currently open or closed?
Virgin Plus at Carrefour de l'Estrie is currently open and ready to serve customers.
Where can I find more information or shop online for Virgin Plus services?
More information and online shopping are available at Virgin Plus's website, https://www.virginplus.ca.
Which competitors are located near Virgin Plus at Carrefour de l'Estrie?
Nearby competitors include Rogers, Vidéotron, Mobile Snap, chatr Mobile, Virgin Mobile Canada, and Tbooth Wireless, all offering telecommunications or mobile phone services.
What shopping options are available near Virgin Plus at Carrefour de l'Estrie?
Nearby shopping options include Chlorophylle Sherbrooke for sporting goods, Old Navy and Rudsak for clothing, SEPHORA for beauty supplies, and ALDO for shoes and accessories.
Are there dining options close to Virgin Plus at Carrefour de l'Estrie?
Yes, nearby dining includes Au Vieux Duluth Express (Greek cuisine), A&W Canada (burger and fast food), Guido's Pizza Sherbrooke, and Best Buy Express (Asian fusion and Thai food).
Can I do other errands like mailing or buying gifts near Virgin Plus?
Yes, you can visit Canada Post for mailing needs and stores like Bizou and Renaud-Bray for jewelry, books, and gifts nearby.