RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Livraison prévue entre 14h et 18h, donc quelqu'un reste à la maison. Aucune autre notification. À 17h45 j'appelle le SAC et je demande qu'on me rappelle. À 18h, une personne qui n'est pas située au Québec ne parlant que l'anglais m'appelle: La livraison sera après 21h. L'application indique encore: entre 14h et 18h.
AB
Arsène Brosseau-Thiffault
Dec 11, 2025
1.0
Nous avions une livraison de meuble, deux petits sofa, à Montréal. Lors de l'achat en magasin, il a été mentionné que nous vivions au 2e étage avec un escalier extérieur droit. Les livreurs sont arrivés à 2, ont patienté 30 minutes devant chez moi puis sont repartis sans dire un mot. La compagnie m'a rappeler pour dire qu'ils auraient dû être 4 pour la livraison. Nous avons prévue une deuxième journée de livraison une semaine plus tard. Ben les v'la tu pas qui arrive ENCORE à 2 pour livrer. Ils restent là 30 minutes assis dans leur camion et repartent encore. J'imagine que je vais devoir attendre une autre semaine et perdre encore une journée de travail pour une livraison éventuelle? Compagnie de ridicule, ne faite pas affaire avec eux. Personne ne parle français, leurs communications sont merdiques et j'attends toujours mes meubles après 3 semaines.
AL
Alice Legault
Dec 11, 2025
1.0
One of the worst customer service I have EVER received from a delivery company for my EQ3 couch. Each agent I talk to tells me a different thing, no respect of the delivery dates after TWO reschedulings on their end. Totally inacceptable.
MG
Michael Greenberg
Feb 3, 2020
5.0
XPO delivered my Ikea furniture. They called before arriving and were perfectly on time. The delivery people were polite, removed their shoes and brought everything in. I am extremely satisfied and would highly recommend this company.
JS
Jean-François Simoneau
Dec 6, 2019
2.0
Bon service de livraison, courtois et serviable. Toutefois, respect de l'horaire difficile et ne parle pas français. Cela dit, le service téléphonique est réellement mauvais, peu serviable et fièrement unilingue anglais. Speak white calisse.
RXO is the largest provider of last mile logistics for heavy goods in North America, specializing in final mile deliveries, including assembly and installation services.
Where is RXO located?
RXO is located at 3490 Griffith St., Saint-Laurent, QC, H4T 1A7, Canada.
What are RXO's hours of operation?
RXO operates daily from 8:00 AM to 5:00 PM.
How can I contact RXO for last mile delivery inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800 883 4593.
Does RXO offer service in multiple languages?
Yes, RXO provides services in English and Spanish.
Where can I find more information about RXO online?
More information is available on their website https://www.rxo.com and their LinkedIn profile at https://www.linkedin.com/company/rxo/.
What types of deliveries does RXO specialize in?
RXO specializes in last mile delivery of heavy goods, including appliance delivery and installation, as well as furniture delivery.
What nearby places can customers visit near RXO?
Nearby, customers can visit XPO Logistics, Inc., a freight and cargo service; CGF Pharmatech Inc, a drugstore; and Re-Charge Fitness, a gym and weight loss center, which can be convenient stops before or after your visit to RXO.
Are there any shoe stores near RXO?
Yes, there are several nearby shoe stores including Lemon Jelly USA, Valdini footwear Canada, and Chaussures Estrada, offering a variety of footwear options close to RXO's location.
What industrial or home improvement services are available near RXO?
Nearby industrial and home improvement options include Fastenal Company for industrial equipment, Birca for building supplies, Emco Corp for plumbing and contracting, and Everest Granite for countertop installation.