Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Quebec in Quebec offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.
Numerous customers reported significant delays and issues with package delivery, including packages being held for extended periods without updates.
Customer Service
Many reviews highlighted poor customer service, with difficulties in reaching representatives and receiving timely responses.
Mixed Experiences
While some customers praised the speed and efficiency of deliveries, many others expressed frustration over lost or mishandled packages.
Communication Problems
Customers frequently mentioned a lack of communication regarding package status and delivery attempts, leading to confusion and dissatisfaction.
EF
Eric Fortin
4 days ago
1.0
Impossible de parler a quelqu'un quand tu as un problème
RC
Renee Chevanel
Dec 17, 2025
1.0
Livraison tres longue, mon colis ne bouge pas,été supposé être livré il y a 2 semaine mais il est toujours à la succursale
GB
G Bokouri
Dec 16, 2025
1.0
Pire service au Canada. Aucune consideration pour leurs clients.
LA
Lynn Saoirse A
Dec 15, 2025
1.0
I have payed for an EXPRESS shipping. My package is on hold and I’m leaving Canada in 2 days. I don’t have any duties to pay (I have checked) or anything unclear ! They are just KEEPING MY PACKAGE !
I have been trying to contact EVERYONE : mail, phone, twitter, Instagram etc no answers !
I don’t know what to do and I need my package before leaving in 2 days!
LC
Lucas Dubé Cantin
Dec 2, 2025
2.0
Honnêtement rien à dire sur la livraison en général. Par contre, j’essaie d’éviter le plus possible, dû aux frais de douanes, taxes etc qui sont entre 75% et 150% le prix de l’objet commandé, ce qui fait aucun sens
Frequently Asked Questions About DHL Express Service Point Quebec
What are the operating hours of DHL Express Service Point Quebec during weekdays?
DHL Express Service Point Quebec is open from 9:00 AM to 8:00 PM, Monday through Friday.
Is DHL Express Service Point Quebec open on weekends?
No, the service point is closed on Saturdays and Sundays.
What international shipping services does DHL Express Service Point Quebec offer?
They provide international shipping solutions including Time-Definite International Express and Express Easy services to over 220 countries and territories worldwide.
What types of pickup and delivery options are available at this DHL location?
Options include in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I ship packages on the same day at DHL Express Service Point Quebec?
Yes, you can ship packages the same day, with shipping accepted until 5:00 PM.
What payment methods are accepted at DHL Express Service Point Quebec?
They accept American Express, Apple Pay, Mastercard, and Visa.
Is the DHL Express Service Point Quebec accessible for customers with disabilities?
Yes, the location has a wheelchair accessible entrance.
How can I find DHL Express Service Point Quebec online or via an app?
You can visit their website at https://locations.ca.express.dhl.com/qc/quebec/2575-ave-watt or download their app from the Apple App Store or Google Play Store.
How can nearby transit and transportation services help me reach DHL Express Service Point Quebec?
Nearby companies like Transkid Inc and Autobus B.R. Inc. provide transportation and travel services, making it convenient for customers to travel to the DHL location.
What nearby recreational or shopping options can I explore before or after visiting DHL Express Service Point Quebec?
You can visit nearby places like Athletics Cheer Elite, a sports and recreation gym, or Original Garage Moto, which offers automotive parts and accessories.