DHL Express Service Point Quebec

2.4
405 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Quebec in Quebec offers simple, safe, and cost-effective solutions for sending your international shipments. With expertly-staffed specialists at each location, we provide a variety of day and time-definite shipping services to help you package, prepare, and send documents and packages to more than 220 countries and territories worldwide.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point Quebec
2575 Ave Watt, Quebec, QC
G1P 3T2, Canada

Hours

Reviews

2.4
405 reviews
5 stars
108
4 stars
30
3 stars
10
2 stars
20
1 star
237

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and issues with package delivery, including packages being held for extended periods without updates.

Customer Service

Many reviews highlighted poor customer service, with difficulties in reaching representatives and receiving timely responses.

Mixed Experiences

While some customers praised the speed and efficiency of deliveries, many others expressed frustration over lost or mishandled packages.

Communication Problems

Customers frequently mentioned a lack of communication regarding package status and delivery attempts, leading to confusion and dissatisfaction.
  • EF
    Eric Fortin
    4 days ago
    1.0
    Impossible de parler a quelqu'un quand tu as un problème
  • RC
    Renee Chevanel
    Dec 17, 2025
    1.0
    Livraison tres longue, mon colis ne bouge pas,été supposé être livré il y a 2 semaine mais il est toujours à la succursale
  • GB
    G Bokouri
    Dec 16, 2025
    1.0
    Pire service au Canada. Aucune consideration pour leurs clients.
  • LA
    Lynn Saoirse A
    Dec 15, 2025
    1.0
    I have payed for an EXPRESS shipping. My package is on hold and I’m leaving Canada in 2 days. I don’t have any duties to pay (I have checked) or anything unclear ! They are just KEEPING MY PACKAGE ! I have been trying to contact EVERYONE : mail, phone, twitter, Instagram etc no answers ! I don’t know what to do and I need my package before leaving in 2 days!
  • LC
    Lucas Dubé Cantin
    Dec 2, 2025
    2.0
    Honnêtement rien à dire sur la livraison en général. Par contre, j’essaie d’éviter le plus possible, dû aux frais de douanes, taxes etc qui sont entre 75% et 150% le prix de l’objet commandé, ce qui fait aucun sens

Frequently Asked Questions About DHL Express Service Point Quebec

What are the operating hours of DHL Express Service Point Quebec during weekdays?

DHL Express Service Point Quebec is open from 9:00 AM to 8:00 PM, Monday through Friday.

Is DHL Express Service Point Quebec open on weekends?

No, the service point is closed on Saturdays and Sundays.