Customers consistently praised the exceptional customer service provided by staff members, particularly highlighting the friendliness, professionalism, and patience of employees like Aya, Garis, and Shah.
Product Knowledge
Many reviews noted the staff's extensive product knowledge, with employees effectively explaining plans and options to customers, ensuring they found the best solutions for their needs.
Overall Experience
The majority of customers reported a very positive experience, often mentioning their satisfaction with the service and recommending the business to others.
Mixed Feedback
A few reviews indicated dissatisfaction with customer service, mentioning issues such as unresponsiveness and equipment availability.
AT
Arash Teimourian
4 days ago
1.0
This is my personal opinion, and I strongly advise everyone to avoid getting internet service from this company. Unfortunately, they do not take their service or customers seriously. Yes, their prices may seem low, but remember—there is no low price without a reason.
I am genuinely disappointed that a company operating at such a poor standard exists in Montreal, and even in Canada. The level of service feels far below what should be acceptable here. I sincerely hope this company is eventually held accountable and removed from where it does not belong—certainly not in Montreal.
FA
Firas Awada
Dec 26, 2025
5.0
Jonathan is the best man their I really appreciate his service
JQ
Jov Quiñones
Dec 19, 2025
5.0
Very good service. ASSIA very cool and foine girl. 🫶🏻🫶🏻
RB
Rene Blue Bridge
Dec 6, 2025
5.0
Assia was tremendous
Very friendly and well informed
Made the process of switching from my old provider to Virgin seemless
NS
Nancy Shepherd
Nov 29, 2025
5.0
The team is outstanding we dealt with Aya, Carla and Jonathan ,extremely impressed by the amazing customer service !
Virgin Plus is located at 6801 Rte Transcanadienne, Niveau 1, Fairview Pointe-Claire, Pointe-Claire, QC, H9R5J2, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.
What services does Virgin Plus offer?
Virgin Plus offers telecommunications services, including cell phone sales and cell phone repair.
How can I contact Virgin Plus?
You can contact Virgin Plus by phone at +1 514-695-4248.
What is the timezone of Virgin Plus?
Virgin Plus operates in the America/Toronto timezone.
What is the official website of Virgin Plus?
The official website for Virgin Plus is https://www.virginplus.ca.
What nearby restaurants are available around Virgin Plus?
Near Virgin Plus, you can find restaurants such as Poulet Rouge, Poke Monster (Fairview), Milestones, New York Fries - Fairview Pointe Claire, and Jugo Juice.
Are there nearby mobile phone stores to Virgin Plus?
Yes, nearby mobile phone stores include Virgin Mobile Canada, Centre du Portable, VidŽotron, chatr Mobile, Koodo Mobile - Fairview Pointe Claire, and Videotron Fairview.
What nearby shopping options can customers explore after visiting Virgin Plus?
Customers can visit several nearby clothing and accessory stores such as Manteaux Manteaux, Gap, Bikini Village, La Vie en Rose, Jack & Jones, Michael Kors, Melanie Lyne, Aerie, Carter's, Banana Republic, and ALDO.
Is it possible to find beauty and jewelry stores near Virgin Plus?
Yes, nearby beauty and jewelry stores include Aveda Store, Evry Jewels Fairview, and Swarovski.