Virgin Plus

4.3
228 reviews

About

Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop

Location

Virgin Plus
6801 Rte Transcanadienne, Pointe-Claire, QC
H9R5J2, Canada

Hours

Reviews

4.3
228 reviews
5 stars
177
4 stars
12
3 stars
5
2 stars
3
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly highlighting the friendliness, professionalism, and patience of employees like Aya, Garis, and Shah.

Product Knowledge

Many reviews noted the staff's extensive product knowledge, with employees effectively explaining plans and options to customers, ensuring they found the best solutions for their needs.

Overall Experience

The majority of customers reported a very positive experience, often mentioning their satisfaction with the service and recommending the business to others.

Mixed Feedback

A few reviews indicated dissatisfaction with customer service, mentioning issues such as unresponsiveness and equipment availability.
  • AT
    Arash Teimourian
    4 days ago
    1.0
    This is my personal opinion, and I strongly advise everyone to avoid getting internet service from this company. Unfortunately, they do not take their service or customers seriously. Yes, their prices may seem low, but remember—there is no low price without a reason. I am genuinely disappointed that a company operating at such a poor standard exists in Montreal, and even in Canada. The level of service feels far below what should be acceptable here. I sincerely hope this company is eventually held accountable and removed from where it does not belong—certainly not in Montreal.
  • FA
    Firas Awada
    Dec 26, 2025
    5.0
    Jonathan is the best man their I really appreciate his service
  • JQ
    Jov Quiñones
    Dec 19, 2025
    5.0
    Very good service. ASSIA very cool and foine girl. 🫶🏻🫶🏻
  • RB
    Rene Blue Bridge
    Dec 6, 2025
    5.0
    Assia was tremendous Very friendly and well informed Made the process of switching from my old provider to Virgin seemless
  • NS
    Nancy Shepherd
    Nov 29, 2025
    5.0
    The team is outstanding we dealt with Aya, Carla and Jonathan ,extremely impressed by the amazing customer service !

Frequently Asked Questions About Virgin Plus

Where is Virgin Plus located?

Virgin Plus is located at 6801 Rte Transcanadienne, Niveau 1, Fairview Pointe-Claire, Pointe-Claire, QC, H9R5J2, Canada.

What are the operating hours of Virgin Plus?

Virgin Plus is open Monday to Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.