GEXEL est un centre de contact clients et un centre d’appels fondé en 1998 au Québec. Grâce au support de ses 2 centres de contacts clients au Québec et de ses 1000 employés, GEXEL offre des services de gestion de contacts multicanaux, des solutions automatisées de communication et une plateforme de Technologie Spécialisée pour ses clients en Amérique du Nord.
Ses services hauts de gamme et bilingues d’appels entrants et sortants pour le service à la clientèle, le soutien technique, la vente, promotion et la rétention de clients, la prise de commande et de rendez-vous, le télémarketing, les sondages de satisfaction et l’acquisition de clientèle sont très appréciés par ses clients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.