The staff received high praise for their friendly, professional, and attentive service, with many customers highlighting specific employees like Hassan, Anita, and Fatou.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with many noting that employees provided clear explanations and tailored solutions to their needs.
Mixed Experiences
While many reviews were positive, there were some complaints about poor service, including long wait times and unhelpful staff in certain situations.
Store Environment
The store atmosphere was described as welcoming and pleasant, contributing to a positive shopping experience for many customers.
BM
Barbara Cummins McManus
Dec 28, 2025
5.0
Younes served me at the Virgin Plus Alexis Nihon and helped to solve several problems with my account . This took 1 hour and 20 ‘’! He showed such patience and kindness .
MM
Maurel Maxence
Dec 3, 2025
5.0
Hassan / Anita
Thanks for the wonderful service and great support from you guys.
Pls keep it up!
SM
Steeve Mavers
Nov 15, 2025
5.0
Super expérience dans ce magasin Virgin. L’équipe est accueillante, professionnelle .Ils m’ont très bien conseillé pour mes produits de mobilité. Service rapide, clair, et avec le sourire. Je recommande fortement !
AM
Achraf Mechmachi
Nov 15, 2025
5.0
SUPER SERVICE!!! Les employés sont agréables, serviables et rempli d’énergie. Un vrai coup de fraîcheur comparée au compétiteur. Je souligne Younes qui a était particulièrement à l’affût de mes besoins
BL
Bassou Live212
Nov 15, 2025
5.0
Excellent service au kiosque Virgin Mobile !
Anita a été super accueillante et professionnelle dès mon arrivée. Elle a pris le temps de bien répondre à toutes mes questions et de m’expliquer clairement les différentes options de forfaits. Elle a été patiente, efficace et connaissait vraiment ses produits. J’ai pu repartir avec un forfait parfaitement adapté à mes besoins, sans pression ni complications. Je recommande fortement ce kiosque service rapide, chaleureux et vraiment au top !
What are the operating hours for Virgin Plus at Place Alexis Nihon?
Virgin Plus is open Monday to Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.
Where is the Virgin Plus store located in Montréal?
The store is located at 1500 av Atwater, Niveau Métro, Basement, Place Alexis Nihon, Montréal, QC, H3Z1X5, Canada.
What types of services does Virgin Plus offer?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone sales and related services.
How can I contact Virgin Plus at Place Alexis Nihon?
You can reach Virgin Plus by phone at +1 514-989-7338.
Does Virgin Plus have an online website?
Yes, the official website for Virgin Plus is https://www.virginplus.ca.
Is Virgin Plus currently open or closed at this location?
Virgin Plus at Place Alexis Nihon is currently open and not closed.
Which nearby places can I visit for dining options around Virgin Plus?
Nearby dining options include Mito Sushi, Le Poké Station, Roasters Rotisserie - Bar, L2 Bubble Tea, Cafeto, Tiki-Ming, Restaurant De Pouletto, Jugo Juice, and Subway, all within close proximity for a variety of food choices.
What nearby stores can I shop at when visiting Virgin Plus in Place Alexis Nihon?
You can shop at several nearby stores including Marshalls Canada, Winners, Ardene, L'Équipeur, Saucony, Miniso Canada, and Alexis Nihon Shopping Center.
Are there any fitness or health related places near Virgin Plus?
Yes, near Virgin Plus is Éconofitness gym and Lilium Diagnostics laboratory services to support fitness and health needs.
How can nearby transportation or shopping centers assist me in finding Virgin Plus?
Virgin Plus is located within Place Alexis Nihon, a major shopping center at 1500 av Atwater, making it easy to find. This location is also close to Alexis Nihon shopping center and other retail outlets, helping customers navigate and plan their visit.