Virgin Plus

4.4
239 reviews

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
1500 av Atwater, Niveau Métro, Montréal, QC
H3Z1X5, Canada

Hours

Reviews

4.4
239 reviews
5 stars
191
4 stars
9
3 stars
3
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for their friendly, professional, and attentive service, with many customers highlighting specific employees like Hassan, Anita, and Fatou.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, with many noting that employees provided clear explanations and tailored solutions to their needs.

Mixed Experiences

While many reviews were positive, there were some complaints about poor service, including long wait times and unhelpful staff in certain situations.

Store Environment

The store atmosphere was described as welcoming and pleasant, contributing to a positive shopping experience for many customers.
  • BM
    Barbara Cummins McManus
    Dec 28, 2025
    5.0
    Younes served me at the Virgin Plus Alexis Nihon and helped to solve several problems with my account . This took 1 hour and 20 ‘’! He showed such patience and kindness .
  • MM
    Maurel Maxence
    Dec 3, 2025
    5.0
    Hassan / Anita Thanks for the wonderful service and great support from you guys. Pls keep it up!
  • SM
    Steeve Mavers
    Nov 15, 2025
    5.0
    Super expérience dans ce magasin Virgin. L’équipe est accueillante, professionnelle .Ils m’ont très bien conseillé pour mes produits de mobilité. Service rapide, clair, et avec le sourire. Je recommande fortement !
  • AM
    Achraf Mechmachi
    Nov 15, 2025
    5.0
    SUPER SERVICE!!! Les employés sont agréables, serviables et rempli d’énergie. Un vrai coup de fraîcheur comparée au compétiteur. Je souligne Younes qui a était particulièrement à l’affût de mes besoins
  • BL
    Bassou Live212
    Nov 15, 2025
    5.0
    Excellent service au kiosque Virgin Mobile ! Anita a été super accueillante et professionnelle dès mon arrivée. Elle a pris le temps de bien répondre à toutes mes questions et de m’expliquer clairement les différentes options de forfaits. Elle a été patiente, efficace et connaissait vraiment ses produits. J’ai pu repartir avec un forfait parfaitement adapté à mes besoins, sans pression ni complications. Je recommande fortement ce kiosque service rapide, chaleureux et vraiment au top !

Frequently Asked Questions About Virgin Plus

What are the operating hours for Virgin Plus at Place Alexis Nihon?

Virgin Plus is open Monday to Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.

Where is the Virgin Plus store located in Montréal?

The store is located at 1500 av Atwater, Niveau Métro, Basement, Place Alexis Nihon, Montréal, QC, H3Z1X5, Canada.