Virgin Plus

4.4
237 reviews

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
1500 av Atwater, Niveau Métro, Montréal, QC
H3Z1X5, Canada

Hours

Reviews

4.4
237 reviews
5 stars
189
4 stars
9
3 stars
3
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Hassan, Anita, and Fatou.

Efficiency

Customers frequently noted the quick and efficient service they received, often highlighting the staff's ability to resolve issues promptly.

Product Knowledge

Several reviews emphasized the staff's knowledge about products and services, with employees providing clear explanations and tailored recommendations.

Mixed Experiences

While many reviews were positive, there were a few negative experiences reported, particularly regarding service delays and lack of assistance in certain situations.
  • SM
    Steeve Mavers
    Nov 15, 2025
    5.0
    Super expérience dans ce magasin Virgin. L’équipe est accueillante, professionnelle .Ils m’ont très bien conseillé pour mes produits de mobilité. Service rapide, clair, et avec le sourire. Je recommande fortement !
  • AM
    Achraf Mechmachi
    Nov 15, 2025
    5.0
    SUPER SERVICE!!! Les employés sont agréables, serviables et rempli d’énergie. Un vrai coup de fraîcheur comparée au compétiteur. Je souligne Younes qui a était particulièrement à l’affût de mes besoins
  • BL
    Bassou Live212
    Nov 15, 2025
    5.0
    Excellent service au kiosque Virgin Mobile ! Anita a été super accueillante et professionnelle dès mon arrivée. Elle a pris le temps de bien répondre à toutes mes questions et de m’expliquer clairement les différentes options de forfaits. Elle a été patiente, efficace et connaissait vraiment ses produits. J’ai pu repartir avec un forfait parfaitement adapté à mes besoins, sans pression ni complications. Je recommande fortement ce kiosque service rapide, chaleureux et vraiment au top !
  • AA
    Abu
    Nov 15, 2025
    5.0
    J’ai jamais eu un service aussi bon que de la part de Anita! Elle est toujours partante pour m’aider dans mes problèmes et je la remercie de tout cœur!
  • SG
    Shanawaz Ghori
    Nov 5, 2025
    5.0
    I booked my 17 pro max in October and I received the conformational call within 10 days but I was not here so I later called them and informed that I want to cancel but later again I visited the store Hasan was helpful he find out one and helped us getting one Love the friendly staff Hasan and Anita Thanks to them

Frequently Asked Questions About Virgin Plus

What are the operating hours for Virgin Plus at Place Alexis Nihon?

Virgin Plus is open Monday to Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.

Where is the Virgin Plus store located in Montréal?

The store is located at 1500 av Atwater, Niveau Métro, Basement, Place Alexis Nihon, Montréal, QC, H3Z1X5, Canada.