Bell

4.7
619 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Nos experts vous présenteront les exceptionnels services de communication de Bell pour grand public et entreprises. Procurez-vous téléphones intelligents, tablettes, appareils connectés et accessoires dernier cri, tous offerts sur le meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell
5355 rue Des Jockeys, Montréal, QC
H4P1T8, Canada

Hours

Reviews

4.7
619 reviews
5 stars
565
4 stars
2
3 stars
13
2 stars
3
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Sharon, Tyler, and Noah.

Mixed Experiences

While many reviews were positive, some customers reported poor service and unprofessional behavior from certain staff members.

Efficiency

Several customers noted quick service and efficient handling of their requests, especially during busy times.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
  • DF
    dave farnum
    Dec 26, 2025
    5.0
    Great service Love the staff Easy in and out
  • DM
    Devon Mcdonough
    Dec 26, 2025
    5.0
    Good service as always Love the staff
  • II
    I_Need_Tea
    Dec 26, 2025
    5.0
    Great service Helpful staff
  • BR
    Ben Rodier
    Nov 28, 2025
    5.0
    Upgraded my phone today at this Bell / Cellcom store and had an amazing experience. What took hours last upgrade, was done in under 20 minutes — phone, setup, and accessories, even during the Black Friday rush. Brandon was fast, friendly, and made the whole process seamless. Highly recommend!
  • JM
    Joe Marie Molina
    Nov 28, 2025
    1.0
    The customer service at the Bell store was very poor, especially in the way staff spoke to customers. The approach was rude, dismissive, and unprofessional. I was prepared to do a buyer’s remorse because the terms we discussed during the purchase were not followed. Instead, they encouraged me to accept another discount and “fixed” the issue temporarily. After waiting about two hours, a refund was given, but the original terms were still not honored. Overall, the staff’s behavior felt arrogant and unhelpful.

Frequently Asked Questions About Bell

What services and products does Bell at SmartCentres Montréal (Décarie) offer?

Bell offers a range of communication services including mobile phones, tablets, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect with the latest technology and accessories.

What are the opening hours for Bell at 5355 rue Des Jockeys?

The store is open Monday to Friday from 10:00 to 18:00, and on Saturday and Sunday from 12:00 to 17:00.