Bell

4.4
713 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Nos experts vous présenteront les exceptionnels services de communication de Bell pour grand public et entreprises. Procurez-vous téléphones intelligents, tablettes, appareils connectés et accessoires dernier cri, tous offerts sur le meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell
892 rue Sainte-Catherine O, Montréal, QC
H3B1E2, Canada

Hours

Reviews

4.4
713 reviews
5 stars
575
4 stars
24
3 stars
11
2 stars
12
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, professionalism, and kindness, with specific mentions of employees like Youssef, Flavio, and Deep.

Staff Performance

Several reviews highlighted exceptional service from individual staff members, particularly Youssef, Flavio, and Francis, who went above and beyond to assist customers.

Store Environment

The store was generally described as clean and welcoming, although there were some complaints about the lack of air conditioning.

Problem Resolution

Many customers appreciated the staff's efforts in resolving issues quickly and effectively, with specific mentions of staff members who took extra time to ensure customer satisfaction.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding one employee's lack of attentiveness and poor service.
  • ER
    elias rady
    4 days ago
    5.0
    Here’s a short, clean Google-style review you can copy/paste: ⭐⭐⭐⭐⭐ Amine was amazing! I had an excellent experience thanks to Amine. He was friendly, patient, and very knowledgeable. He took the time to explain everything clearly and made the whole process smooth and stress-free. Truly one of the best sales people I’ve dealt with. Highly recommend!
  • GB
    Germain Boily
    Nov 17, 2025
    5.0
    Lors de l’achat et de l’activation de mon nouvel IPhone 17 Pro que j’adore, j’ai reçu un service exceptionnel d’Amine et d’Imène. Courez les voir et vous aurez un beau grand sourire suite à votre transaction!
  • HB
    Hanna Bur
    Nov 16, 2025
    5.0
    I was lucky enough to process my phone purchase today with a wonderful consultant named Amine. Everything was very clear, and as someone who appreciates details, everything was explained to me clearly, and I left without a single question. Thank you for a pleasant experience!
  • PA
    Public Account
    Nov 10, 2025
    1.0
    Caution: I'm in the process of undoing all the nonsense a scummy salesperson signed my elderly parents up for when they came in for new cell phones on their Bell plan. What a despicable place. Both my parents came in for new phones and they were completely taken advantage of. Highest plans, most expensive phones and here's the kicker: The "salesperson" completely messed up the transfer of info from their old phone to their new phone, lied to them about it just to get them out of the store, and then when they didn't leave because the information had not been transferred between phones, the sales rep himself disappeared without solving the issue. Went to the Apple store afterwards and they knew immediately the transfer was messed up on the new iphones. Avoid this place at all costs. Just COMMISSION HUNGRY LOSERS.
  • JC
    Jean Marc Chevalier
    Nov 7, 2025
    5.0
    I had an amazing experience at the Bell store on Sainte-Catherine! Youssef was incredibly helpful and went above and beyond to make sure everything went smoothly with my transfer from another carrier. He took the time to explain all the best options and prices available and made sure I left the store completely satisfied. The whole team was friendly and professional, but Youssef truly stood out for his patience and dedication. Highly recommend this store!

Frequently Asked Questions About Bell

What types of products and services does the Bell store at 892 rue Sainte-Catherine O offer?

Bell offers a range of communication services and products including phones, tablets, mobile internet, satellite TV, Fibe TV, home phone services, and internet solutions with the latest connected devices and accessories.

What are the store hours for the Bell store on rue Sainte-Catherine O in Montréal?

The Bell store is open Monday and Tuesday from 10:00 to 19:00, Wednesday through Friday from 10:00 to 21:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 17:00.