Customer Service
Feedback on customer service is mixed, with some praising individual employees like Faez, Jessy, and Islem for their professionalism and attentiveness, while others report poor service, long wait times, and unprofessional behavior from staff.
Product Issues
Several customers expressed frustration over product issues, including delays in receiving ordered items and problems with devices, leading to dissatisfaction with the resolution process.
Staff Professionalism
While some staff members received high praise for their helpfulness and knowledge, others were criticized for being rude, dismissive, or unprofessional, indicating inconsistency in staff behavior.
Overall Experience
Many customers reported positive experiences with specific employees, but there are numerous complaints about the overall service quality and management at the store.