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Bell

4.5
(233 reviews)

Business Details

3035 boul le Carrefour, Laval, QC
H7T1C8, Canada
(450) 681-3344

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Nos experts vous présenteront les exceptionnels services de communication de Bell pour grand public et entreprises. Procurez-vous téléphones intelligents, tablettes, appareils connectés et accessoires dernier cri, tous offerts sur le meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell
3035 boul le Carrefour, Laval, QC
H7T1C8, Canada

Hours

Reviews

4.5
233 reviews
5 stars
199
4 stars
7
3 stars
1
2 stars
1
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual employees like Faez, Jessy, and Islem for their professionalism and attentiveness, while others report poor service, long wait times, and unprofessional behavior from staff.

Product Issues

Several customers expressed frustration over product issues, including delays in receiving ordered items and problems with devices, leading to dissatisfaction with the resolution process.

Staff Professionalism

While some staff members received high praise for their helpfulness and knowledge, others were criticized for being rude, dismissive, or unprofessional, indicating inconsistency in staff behavior.

Overall Experience

Many customers reported positive experiences with specific employees, but there are numerous complaints about the overall service quality and management at the store.
  • WD
    WAHIDA AZIZ DAVID
    2 days ago
    5.0
    Faez was so helpful, assisted me with good manner! He is really helpful and good assets to Bell! Thank you Faez
  • JG
    Jashan Ghuman
    Feb 15, 2026
    5.0
    Mr. Faez helped me in getting best deal with plenty of discount and he was very nice with me whole time, i recommend visiting him
  • ML
    Mouad Lorhlam
    Feb 14, 2026
    5.0
    Jetais trop content fu tres bon service a l’achat de mon telephone de la part de Mr Masih , un professional person à fait tout pour moi de a à z merci beaucoup Grace a ces personnes qu’on aime BELL
  • AS
    aymane Soaidi
    Feb 14, 2026
    5.0
    Merci beaucoup Masih pour son service j’ai eu mon IPhone 17 pro max grâce à lui ! Et à ses conseils merci.
  • SW
    Stephen Wallack
    Jan 18, 2026
    1.0
    English will follow. Janvier 2026 /Bell JAMAIS PLUS. Ils ont remplacé mes boîtes de téléviseurs désuètes automne 2025. La manette de contrôle à distance ne fonctionne plus. J'ai parlé service clientèle transféré service technique et j'ai demandé un remplacement et la réponse est: 'Non, il faut payer 30#x27;'. J'ai insisté: ''Je n'ai pas de bouton pour effectuer un remplacement gratuit''. Parlé au département de loyauté (25 ans chez Bell, tous mes services, 230$ + par mois !!! Ils ont dit ''il faut payer pour le remplacement'' !!! SAUVEZ-VOUS!!! January 2026 /Bell NEVER AGAIN. They replaced my old TV boxes in the Fall of 2025. the remote control stopped working. I spoke to client services, was transferred to technical services and asked for a replacement and the answer was: ''no, you have to pay 30#x27;'. I insisted: ''I do not have a button to authorize a free replacement''. Spoke to the loyalty department (25 years with Bell, all my services, 230$ + par month!!! They told me ''you have to pay for the replacement'' !!! RUN AWAY!!!

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