Business Details
About
Telecommunications Service ProviderTelecommunications Equipment SupplierTelephone CompanyInternet Service ProviderVideotron
Restez connecté grâce à nos produits et services : forfaits Internet illimité, télévision IPTV, forfaits cellulaires, téléphones mobiles.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.2
381 reviews
5 stars
226
4 stars
78
3 stars
32
2 stars
10
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with reports of rude and unprofessional staff.
Mixed Experiences
While some customers praised the service and professionalism of specific employees, others reported terrible experiences, indicating inconsistency in service quality.
Store Environment
Several reviews mentioned issues with the store's cleanliness and overall atmosphere, detracting from the customer experience.
Product Issues
Customers expressed frustration over billing practices and product issues, including unexpected charges and poor service related to equipment.
- MIMoan IbrahimDec 18, 20251.0Sonya Casasola ⭐☆☆☆☆ Unfortunately, the service did not meet my expectations. The customer service, especially Sonya Casasola, overall appearance, and quality were all below what was advertised. Based on my experience, I would not recommend ordering this service.
- FNFrance NadeauDec 6, 20255.0Je suis passé à ce magasin Vidéotron pour changer de téléphone, j'ai été servi par Mathieu, j'ai eu un excellent service...Merci Mathieu !
- ROrezak otmaneNov 26, 20251.0Si le pire service que j'ai vécu toute ma vie des employés racistes. J'ai passé toute à l'heure pour récupérer ma Sim ils m'ont demandé une pièce d'identité je lui fourni mon passeport ( pas canadien) mais ils ont refusé sois disant qu'il représente rien ! OR que j'ai la wifi et deux lignes plus un téléphone chez Vidéotron, ce qui veut dire j'ai un compte chez eux ils suffit juste de lui donné mon numéro pour qu'il puisse y accéder.
Frequently Asked Questions About Vidéotron
What products and services does Vidéotron offer?
Vidéotron provides unlimited Internet plans, IPTV television, cellular plans, and mobile phones.
Where is Vidéotron located?
Vidéotron is located at 510 boulevard des Laurentides, Laval, QC, H7G 2V4, Canada.
What are the opening hours of Vidéotron?
Vidéotron is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 19:00, and Saturday and Sunday from 10:00 to 17:00.
How can I contact Vidéotron by phone?
You can reach Vidéotron by calling +1 450-669-1965.
Does Vidéotron accept credit and debit card payments?
Yes, Vidéotron accepts credit card, debit card, and mobile NFC payments.
Is Vidéotron accessible for people with disabilities?
Yes, Vidéotron has wheelchair accessible parking and seating.
Does Vidéotron offer electronics recycling services?
Yes, Vidéotron provides electronic recycling services.
Can I book an appointment at Vidéotron online?
Yes, you can make a reservation online through their scheduling system at https://app-videotron.beehivr.com/scheduling/32/public.
What nearby automotive repair services are available near Vidéotron?
Nearby automotive repair options include Remorquage Laval, Garage B2C Auto-Point S, and Service Auto Speedy Pont Viau Laval, which might be convenient if you need vehicle assistance before or after visiting Vidéotron.
Are there nearby financial services close to Vidéotron?
Yes, there are several nearby financial services including Banque Laurentienne, Money Mart, Western Union, and debt relief services such as Dettes.ca - Groupe Leblanc Syndic à Laval.
What nearby businesses can I visit along with Vidéotron?
Nearby businesses include 4HerWorld, Plaza Auto Laval, Prestige Auto Laval, and Auto Kleen, offering a variety of services from business needs to automotive sales and services, perfect for combining errands.