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Vidéotron

4.2
(382 reviews)
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Business Details

510 boulevard des Laurentides, Laval, QC
H7G 2V4, Canada
(450) 669-1965
https://magasins.videotron.com/qc/laval/laval/510-boulevard-des-laurentides
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About

Telecommunications Service ProviderTelecommunications Equipment SupplierTelephone CompanyInternet Service ProviderVideotron
Restez connecté grâce à nos produits et services : forfaits Internet illimité, télévision IPTV, forfaits cellulaires, téléphones mobiles.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Wheelchair accessible seatingAvailable

Location

Vidéotron
510 boulevard des Laurentides, Laval, QC
H7G 2V4, Canada

Hours

Reviews

4.2
382 reviews
5 stars
226
4 stars
78
3 stars
32
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, with reports of rude and unprofessional staff.

Mixed Experiences

While some customers praised the service and professionalism of specific employees, others reported terrible experiences, indicating inconsistency in service quality.

Store Environment

Several reviews mentioned issues with the store's cleanliness and overall atmosphere, detracting from the customer experience.

Product Issues

Customers expressed frustration over billing practices and product issues, including unexpected charges and poor service related to equipment.
  • MI
    Moan Ibrahim
    Dec 18, 2025
    1.0
    Sonya Casasola ⭐☆☆☆☆ Unfortunately, the service did not meet my expectations. The customer service, especially Sonya Casasola, overall appearance, and quality were all below what was advertised. Based on my experience, I would not recommend ordering this service.
  • FN
    France Nadeau
    Dec 6, 2025
    5.0
    Je suis passé à ce magasin Vidéotron pour changer de téléphone, j'ai été servi par Mathieu, j'ai eu un excellent service...Merci Mathieu !
  • RO
    rezak otmane
    Nov 26, 2025
    1.0
    Si le pire service que j'ai vécu toute ma vie des employés racistes. J'ai passé toute à l'heure pour récupérer ma Sim ils m'ont demandé une pièce d'identité je lui fourni mon passeport ( pas canadien) mais ils ont refusé sois disant qu'il représente rien ! OR que j'ai la wifi et deux lignes plus un téléphone chez Vidéotron, ce qui veut dire j'ai un compte chez eux ils suffit juste de lui donné mon numéro pour qu'il puisse y accéder.
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Brand Certified Facts from Vidéotron

Vidéotron partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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