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Virgin Plus

4.0
(229 reviews)

Business Details

7077 boul Newman, LaSalle, QC
H8N1X1, Canada
(514) 364-5990
https://www.virginplus.ca

About

Telecommunications Service ProviderCell Phone Store

Location

Virgin Plus
7077 boul Newman, LaSalle, QC
H8N1X1, Canada

Hours

Reviews

4.0
229 reviews
5 stars
153
4 stars
17
3 stars
12
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by representatives like Jaspreet, Mayah, Elmar, and Dominic, highlighting their patience, professionalism, and willingness to help.

Negative Experiences

Several reviews mentioned poor service experiences, particularly with unhelpful staff and unresolved issues, leading to frustration and dissatisfaction.

Product Knowledge

Customers appreciated the staff's knowledge and ability to provide tailored solutions, although some felt that certain employees lacked the necessary troubleshooting skills.

Mixed Reviews

While many customers had positive experiences, there were also significant complaints about the company's overall service quality and responsiveness.
  • SE
    Sara Elza
    Feb 17, 2026
    1.0
    Just don’t bad service
  • GS
    Gurwinder Singh
    Feb 8, 2026
    1.0
    Service tommorow wifi connection tacnition come and after ask wifi connect or no connect i don't tomorrow
  • TR
    Tony Rivera
    Feb 7, 2026
    5.0
    Jaspreet our representative was outstanding. Service was unique and very personnal. Made me feel very comfortable with my decision. Listen to my questions and was very patient with me. Thank you Bell!
  • FF
    Fanny
    Feb 6, 2026
    5.0
    Super expérience avec Maya! Je vous recommande de passer la voir ☺️
  • AL
    Abdenour Loucif
    Jan 9, 2026
    1.0
    C’est de loin la pire compagnie et le pire opérateur Internet que j’ai vus de toute ma vie. Très souvent, le service tombe en panne avec des erreurs Internet récurrentes, ce qui m’oblige à appeler le support technique à chaque fois. Résultat : je perds facilement 1 à 2 heures de travail pour régler un problème qui ne devrait même pas exister. Le plus grave, c’est que je travaille à distance en tant qu’informaticien, donc une connexion stable est essentielle pour moi. En plus de ça, le service à la clientèle est très froid, peu empathique, et parfois même humiliant dans leur façon de parler aux clients. On a l’impression de déranger au lieu d’être aidé. Expérience très décevante. Je ne recommande absolument pas.

Frequently Asked Questions About Virgin Plus

What are the operating hours of Virgin Plus at Carrefour Angrignon?

Virgin Plus is open Monday to Wednesday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is Virgin Plus located?

Virgin Plus is located at 7077 boul Newman, Level 1-D K1, LaSalle, QC, H8N1X1, in Carrefour Angrignon.

Brand Certified Facts from Virgin Plus

Virgin Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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