Customers consistently praised the excellent service provided by staff members, particularly Julie and Youness, highlighting their professionalism, patience, and attentiveness.
Staff Performance
Khaled, Nassim, and Mehdi also received positive feedback for their helpfulness and knowledge, contributing to a generally high level of customer satisfaction.
Product Knowledge
Staff demonstrated strong product knowledge, effectively assisting customers in selecting the best plans and devices for their needs.
Friendliness
Many reviews noted the friendly and welcoming demeanor of the staff, which enhanced the overall customer experience.
Long Wait Times
Some customers reported long wait times and instances where the kiosk was left unattended, indicating a need for improved staffing during busy periods.
FR
Fabio Rodrigues
4 days ago
5.0
Khaled es le meilleur personnel qui m’a beaucoup aider à trouver des meilleurs prix
AA
Aimé Magloire NTOUGA ABENA
5 days ago
5.0
Khaled
Excellent service, très accueillant et à l'écoute des clients pour leurs besoins.
NS
Nicole St-amour
6 days ago
5.0
Julie une patience d ange, super service, à travailler à chercher les meilleurs et promotions...Je recommande..
GC
Guillaume Carle
Nov 17, 2025
5.0
Le service que j'ai reçu chez virginplus par Coltrane et supérieur à n'importe où. J'ai eu une très bonne expérience!
GL
Gabriel LaRouche
Nov 13, 2025
5.0
Khaled et Julie, tres satisfait du service du Kiosque VP...ils ont prid le temps de verifier et reprogrammer Mon cellular qui va tres bien maintenance..service de qualite... je recommende fortement.d aller voir CES gens
Virgin Plus is located at 1100 boul Maloney O, Niveau 1-300K, Les Promenades Gatineau, Gatineau, QC, J8T6G3, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 10:00 to 17:00.
What services does Virgin Plus offer?
Virgin Plus provides telecommunications services, including cell phone sales and cell phone repair.
How can I contact Virgin Plus?
You can contact Virgin Plus by phone at +1 819-561-2111.
Does Virgin Plus have a website?
Yes, their website can be accessed at https://www.virginplus.ca.
What is the featured message for Virgin Plus?
The featured message is "Today just got better.", and more information can be found at https://www.bell.ca/.
Can I visit Virgin Plus within Les Promenades Gatineau mall?
Yes, Virgin Plus is located within Les Promenades Gatineau shopping center.
Are there dining options near Virgin Plus in Les Promenades Gatineau?
Yes, nearby dining options include Chocolato - Promenades Gatineau (ice cream and chocolatier), Souvlaki Bar Express (Greek and Middle Eastern cuisine), Luxx deli bistro, Tim Hortons, and Quiznos.
Where can I shop for accessories near Virgin Plus?
Nearby accessory stores include Pandora Jewellery, Sunglass Hut, Ernest (men's clothing and shoe store), San Francisco (women's clothing), Bath & Body Works, and Browns Shoes.
What other mobile phone and electronics stores are near Virgin Plus?
Nearby electronics and mobile phone stores include VidŽotron, WAVE SANS FIL, La cabine T Sans Fil, Fido, and Rogers.