Bell

4.4
361 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Nos experts vous présenteront les exceptionnels services de communication de Bell pour grand public et entreprises. Procurez-vous téléphones intelligents, tablettes, appareils connectés et accessoires dernier cri, tous offerts sur le meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell
1100 boul Maloney O, Gatineau, QC
J8T6G3, Canada

Hours

Reviews

4.4
361 reviews
5 stars
287
4 stars
13
3 stars
8
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the excellent service provided by staff members, particularly Houssam, Mariette, Brahim, and Nelli.

Staff Professionalism

Many reviews highlighted the professionalism and courteousness of the staff, with specific mentions of their patience and helpfulness.

Customer Experience

Overall, customers reported positive experiences, often noting the staff's willingness to go above and beyond to assist.

Efficiency

Several customers appreciated the quick and efficient service they received during their visits.

Product Knowledge

Staff members were frequently recognized for their knowledge and ability to explain products and services clearly.
  • GS
    Gagandeep sandhu
    2 days ago
    1.0
    I had one of the worst customer service experiences ever at this Bell store. I came in to transfer my eSIM to my new phone — a simple process that requires the store to call Bell support. The first employee refused to help and told me to go all the way to Ottawa instead. When I called Bell myself, they confirmed it must be done in-store, so I went back. Another employee started helping me, and we were already on the phone with Bell support when a staff member named Berhim came over, disconnected the call without asking, and told me they wouldn’t do it. It felt extremely unprofessional and disrespectful. I honestly felt like they didn’t want to help me because I speak English. I rarely complain, but this was the worst service I’ve ever received. I ended up going to the Bell store at Galeries de Hull, and they completed everything in five minutes with no issues. I definitely do not recommend this location.
  • DB
    Diane Boulanger
    3 days ago
    5.0
    Merci a zed Nous avonsveu un excellent sercice, ses explications étaient clairs. Bun énorme merci!
  • JD
    Jeanne d'arc Duval
    Nov 11, 2025
    5.0
    Mariette Mathieu is employee of Bell. This person gave me excellent services. She is the employee that brought me to Bell for my cell (iPhone product bell mobility). I had an exceptional service. Thank you Mariette…
  • LD
    Lynda Demers
    Nov 6, 2025
    5.0
    Merci Chérif Monsieur était très patient avec nous et mon téléphone était très difficile et il a eu à bout de trouver une solution très efficace bravo et super!
  • SP
    Steve Parent
    Oct 27, 2025
    1.0
    Faites attention à ce que vous signé. Ils vous font signer sur des écrans tactiles et vous ne voyez pas l'entente réelle en arrière. J'ai eu une entente pour un forfait téléphonique à 45$ par mois.et la première facture est arrivé à 75$ . Bell ne veux rien faire et me.demande de retourner en magasin. Le.magasin admet son erreur et demande les.changements à Bell mais rien ne change. J'en suis à trois visites en magasin et plusieurs appels. C'est comme la maison de fous des 12 travaux D'Astérix Entreprise à éviter.

Frequently Asked Questions About Bell

What services does Bell offer at the Les Promenades Gatineau location?

Bell offers a variety of communication services including mobile phone plans, Internet, satellite TV, home phone, and smart devices for both consumers and businesses.

What are the opening hours for Bell at Les Promenades Gatineau?

The store is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.