Many customers praised the exceptional service provided by staff members like Santiago, Mathieu, and Adam, highlighting their patience, professionalism, and attentiveness.
Mixed Experiences
While several reviews commend the service, there are notable complaints about rude or unhelpful staff, leading to a mixed perception of the overall customer experience.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with specific mentions of employees who provided thorough explanations and assistance.
Store Environment
Some reviews mentioned issues with store accessibility and efficiency, indicating a need for improvement in the customer flow and service speed.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their visits, recommending the store and specific employees for their excellent service.
TS
Teresa Sgrignuoli
3 days ago
5.0
Santiago at Videotron Dix30 provided great service and was very kind, patient and helpful during my visit with him.
NS
natalie skinner
4 days ago
5.0
Très bien, les gens étaient supers gentils m'ont aidé tout de suite quand je suis arrivée. Excellent service! Forfaits très compétitifs. Merci!
SB
sonia beji
6 days ago
1.0
Agent très impoli et non professionnel à Vidéotron Brossard dix30. Mauvaise attitude, manque de respect, impatient, il m’a bâclé …. Très déçue.
CA
Charlie Archambault
Nov 13, 2025
5.0
Santiago was amazing. He really took the time with my parents to make sure they understood everything, and to give them different options. Go see him at dix30!!!
RR
Rejean Racine
Nov 2, 2025
5.0
J’ai eu un excellent service de Mathieu Saran
à la boutique Vidéotron du Dix30. Des explications pertinentes et de la disponibilité pour les questions. Je suis maintenant un nouveau client de Vidéotron (internet, divertissement et téléphone). Merci Mathieu.