United States Postal Service

2.0
168 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2150 White St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2150 White St, York, PA
17404, United States

Hours

Reviews

2.0
168 reviews
5 stars
29
4 stars
13
3 stars
3
2 stars
2
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and unhelpful staff, with many customers reporting rude behavior and poor service.

Long Wait Times

Numerous reviews mention excessively long lines and slow service, often with only one employee available to assist customers.

Delivery Issues

Customers frequently report problems with package delivery, including lost packages and incorrect deliveries.

Communication Problems

Many customers express frustration over the inability to reach the post office by phone, with long hold times and unresponsive staff.

Inconsistent Experience

While some customers report positive experiences, the overall sentiment leans towards dissatisfaction with service quality.
  • DB
    Debbie Bloom
    Dec 30, 2025
    5.0
    very pleasant even when they were lines back to the door they were very pleasant with everyone and didn’t stop working. Continue to work. Never slacked
  • MC
    marc chris
    Dec 26, 2025
    5.0
    Great service.
  • KP
    Kush Patel
    Dec 20, 2025
    1.0
    Really bed service
  • TT
    Tracey
    Dec 11, 2025
    5.0
    Both people ar rhe counter were super friendly and polite despite a rude customer.
  • S8
    SNE 85
    Dec 8, 2025
    1.0
    Absolutely horrendous. Line was OUT THE DOOR due to how slow the employees were working. The one employee, an older lady, was so sweet and kind to customers. The other lady, was horrible. She was gruff and short, and didn't explain anything to older customers who didn't understand how to use the touch screens. I was there for fifteen minutes and the line moved about four people. And these were all people either buying stamps or had one package to send. This should have been very simple but for some reason, this office couldn't get it together.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.