With a focus on the community of small businesses and consumers, Staples in York, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback is mixed regarding customer service; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from employees.
Product Availability
Customers expressed frustration over stock shortages and issues with product availability, particularly regarding Amazon returns and specific items listed as in stock.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Printing Services
The printing department received both praise for quality work and criticism for delays and poor customer service during busy times.
AG
Anne Gray
Jan 2, 2026
4.0
Still carries most school and office basics, plus in-store printing and shipping.
Associates are friendly and helpful.
TJ
Trey Johnson
Dec 29, 2025
1.0
Extremely frustrating experience. Over the past year, I have visited this Staples location multiple times to complete Amazon returns, only to find a posted sign stating that Amazon returns could not be processed. While I understand that this most recent issue was attributed to a “supply shortage,” it raises concerns about why this area of the business was not better managed, especially during the holiday season, when return volume is both predictable and significantly higher.
I came in not only to complete a return but also with the intention of purchasing additional items. However, due to the lack of available service in the Amazon returns area, I chose to leave and take my business elsewhere.
While Amazon returns may not generate direct revenue, they are clearly a traffic driver, and repeatedly being unable to offer a service that brings customers into the store creates a poor customer experience and leaves a negative impression overall.
KK
Kathleen
Dec 6, 2025
5.0
Love the Bluesky brand planners and price is great. Store is clean and friendly staff
AS
Austin Shenk
Dec 6, 2025
5.0
The staff are very friendly and helpful!
They gave me 5 star service every time.
Greeted me when I walked in and asked if they could help.
Looked for multiple items that were out of stock.
Handled a very rude customer very respectfully!
Highly recommend!
Two thumbs way up!!!
RR
Ronald Ragland
Nov 23, 2025
1.0
Always has a very rude staff that acts like you are an inconvenience
What brands of products are available at Staples in York?
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and many more.
What payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples provide any recycling services?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
Can customers get passport photos at Staples?
Yes, Staples offers passport photo services at their York location.
What nearby places can customers visit before or after shopping at Staples?
Customers can visit Dollar Tree for discount shopping and arts and crafts supplies, Goodwill Store & Donation Center for thrift shopping, or grab a meal at nearby restaurants like Shakey Jakes or Fujihana sushi.
How can nearby shipping partners assist customers shopping at Staples?
Nearby UPS Alliance Shipping Partner and Amazon Locker - Yung provide convenient courier and delivery services to complement Staples' shipping options, helping customers easily send or receive packages.
Are there any nearby beauty or wellness services close to Staples in York?
Yes, Starlight Nails And Spa, JT'S Family Hair Salon, and Tracy Nails are nearby, allowing customers to combine their shopping trip with beauty and spa treatments.