Staples

3.9
170 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in York, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
965 Loucks Road (Rt. 30), York, PA
17404, United States

Hours

Reviews

3.9
170 reviews
5 stars
100
4 stars
24
3 stars
4
2 stars
10
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from employees.

Product Availability

Customers expressed frustration over stock shortages and issues with product availability, particularly regarding Amazon returns and specific items listed as in stock.

Store Cleanliness

Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.

Printing Services

The printing department received both praise for quality work and criticism for delays and poor customer service during busy times.
  • AG
    Anne Gray
    Jan 2, 2026
    4.0
    Still carries most school and office basics, plus in-store printing and shipping. Associates are friendly and helpful.
  • TJ
    Trey Johnson
    Dec 29, 2025
    1.0
    Extremely frustrating experience. Over the past year, I have visited this Staples location multiple times to complete Amazon returns, only to find a posted sign stating that Amazon returns could not be processed. While I understand that this most recent issue was attributed to a “supply shortage,” it raises concerns about why this area of the business was not better managed, especially during the holiday season, when return volume is both predictable and significantly higher. I came in not only to complete a return but also with the intention of purchasing additional items. However, due to the lack of available service in the Amazon returns area, I chose to leave and take my business elsewhere. While Amazon returns may not generate direct revenue, they are clearly a traffic driver, and repeatedly being unable to offer a service that brings customers into the store creates a poor customer experience and leaves a negative impression overall.
  • KK
    Kathleen
    Dec 6, 2025
    5.0
    Love the Bluesky brand planners and price is great. Store is clean and friendly staff
  • AS
    Austin Shenk
    Dec 6, 2025
    5.0
    The staff are very friendly and helpful! They gave me 5 star service every time. Greeted me when I walked in and asked if they could help. Looked for multiple items that were out of stock. Handled a very rude customer very respectfully! Highly recommend! Two thumbs way up!!!
  • RR
    Ronald Ragland
    Nov 23, 2025
    1.0
    Always has a very rude staff that acts like you are an inconvenience

Frequently Asked Questions About Staples

What types of services does Staples in York, PA offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples in York, PA?

Staples is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.