With a focus on the community of small businesses and consumers, Staples in York, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from employees.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found as advertised.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Printing Services
Printing services received both praise for quality and efficiency, but also criticism for poor customer service and delays.
JO
Jodi Obenstine
2 days ago
1.0
I returned three separate Amazon items here on the same day. Two of them made it to Amazon and the third, most expensive item, did not. The only help I received from staples.....call Amazon. What are they going to do? Staples had care of my package and I do not have this issue with anything I send via UPS. In addition,the person behind the counter could care less and said if it goes in the box it was sent. At least act like you care and act like you want to help me. I wasn't mad until the person behind the counter acted like an uncaring not customer focused person.
AN
Ana nemo
2 days ago
5.0
I am seventy 75 years old i went in to get a poster done I didn't know really what to do or how to do it , but there was a young lady that helped me , she showed kindness patience , and we older people need that we are not computer savvy , like the rest i appreciated that so much đ
RM
Roland Mechler
3 days ago
1.0
This store NEVER gets orders ready within 30 minutes. Furthermore, when you order a case of paper their employees only pull a single ream of paper.
GK
Greg Koster
Feb 16, 2026
1.0
Came here for an Amazon return. This is an amazon return center. They wouldnât take my return because they are âout of labelsâ. Couldnât be bothered enough to tell me when they would have labels or where else I could go. But how does an OFFICE SUPPLY STORE not have a way to label something? They arenât even trying. Thanks for wasting my time.
DB
Dionne Batchelor
Feb 12, 2026
5.0
Staples is my go to supply store. Normally stocked. I like how the store is layed out. Easy to shop, friendly staff.