The UPS Store

3.3
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3354 in Wynnewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Wynnewood West - Old Wynnewood Road.

Details

  • DeliveryNot available

Location

The UPS Store
333 E Lancaster Ave, Wynnewood, PA
19096, United States

Hours

Reviews

3.3
172 reviews
5 stars
92
4 stars
7
3 stars
1
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from employees.

Packing Quality

Several customers expressed dissatisfaction with the packing quality, leading to damaged items during shipping.

Efficiency

Many reviews highlight quick service and efficient handling of packages, although some customers experienced delays and unhelpfulness.

Staff Attitude

While some staff members are noted for their friendliness and professionalism, others are criticized for poor attitudes and lack of engagement.

Store Cleanliness

The store is generally reported as clean and organized, contributing positively to the customer experience.
  • KG
    Kathy Grentzenberg
    5 days ago
    5.0
    I was greeted the second I walked in the door by Michael. He was wonderful. Knowledgeable, professional, polite, and very, very helpful. Michael is a huge asset to UPS. He would be an asset to any organization. He is the epitome of Customer Service.
  • HR
    Harrison Richards
    Sep 25, 2025
    5.0
    It was about to pour buckets of rain and I managed to take my package inside before closing. A service guy, really helped me, quickly in a courteous manner to address the return of my package for work , I got back into my car and then it poured.
  • DH
    Destiny Holloway
    Sep 12, 2025
    1.0
    Workers need to go back home or something they don’t speak look mad it your job do it .
  • LA
    Larry Arem
    Aug 5, 2025
    1.0
    I received atrocious service at this UPS. My expresso machine needed service and the merchant suggested I ship via UPS using their professional packing, which I did. Upon arrival the merchant was shocked by the poor quality of the packing which led to damage to the machine. No bubble wrap was used and no filler was added to protect the machine and keep it from being damaged in transit. The employee did not ask me the value of the machine and just used $100 for "insurance" purposes. I was not even aware of it until I had to file a claim. Furnished with proof of the packing job UPS promptly paid me the $100 and refunded packing and shipping charges. But, that is not enough. Insurance should cover accidental damage, not an employee's incompetence. UPS advertises "certified packing experts who've been trained in advanced packing techniques." I had an unqualified packer. UPS refuses to stand behind their promises telling me it was my responsibility to insure against their broken promise. Insurance should cover loss or damage that is an accident, not loss occasioned by gross incompetence. One can understand why big corporations acting like UPS are frequent targets of class action lawsuits.
  • JN
    john nacey
    Jul 26, 2025
    1.0
    Absolutely terrible customer experience. I walked in and immediately overheard the staff mocking the previous customer—completely unprofessional. Moments later, they turned that same rudeness and dismissiveness on me. Not only were they unhelpful, but they acted like assisting me was an inconvenience. If this is the new standard for customer service, it’s a serious step in the wrong direction. I’ll be going elsewhere from now on.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Wynnewood offer?

The UPS Store #3354 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.