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Visit your local Post Office™ at 611 Easton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
visited this post office on 12/11 to ship a few packages and had a really uncomfortable experience with the male cashier working the mail counter. I had accidentally mixed up my packages, and while I understand that can be inconvenient, his reaction felt very unprofessional and discouraging.
Instead of calmly helping me fix the issue, he was visibly annoyed, huffing and puffing, and even laughing at me while I was trying to sort it out. I even explained that I’d had a crazy morning and asked for his patience, but the attitude continued. He did help me tape the packages once I switched them, but the way he handled the situation made me feel embarrassed rather than supported as a customer.
Everyone makes mistakes, and I don’t think it’s unreasonable to expect a little grace and basic respect, especially in a customer service role. I’m sharing this because I hope staff can be reminded to treat people with patience and kindness, even when things aren’t perfectly organized. Things happen..
SW
Samantha Wall
Sep 10, 2025
1.0
Everytime I go in the girl has an attitude. I’ll go to another location with happier employees.
MB
Marianne G Brody
Aug 15, 2025
1.0
Female working this morning was miserable. You can tell she doesn't like her job. Sorry.
KR
Ka' Rivera
Aug 13, 2025
1.0
first - they closed at 5pm.
second - there were no mail slot drop boxes to safely leave mail like some other mail facilities. nor were there any signs if they did have one outside of the building.
third - i found a blue mail box around the rear of the building after walking around the long way.
LL
LyX91
Nov 8, 2019
1.0
This location (and possibly most locations) is a joke. I submitted a complaint about stolen mail a few weeks ago and contacted the corporate customer service. They then got my local post office's "supervisor" to email me to follow up. After two emails back and forth, I did not receive any response. Thanks to this USPS showing how unorganized and useless they are, I'll have to take matters into my own hands.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 611 Easton Rd, Willow Grove?
The United States Postal Service at 611 Easton Rd is open Monday through Friday from 9:00 AM to 4:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Does this location provide passport application services?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and many locations also take passport photos. It is recommended to complete and print your passport application before applying.
Is an appointment required for passport services at this Post Office?
Most Post Offices offering passport services have set hours and require scheduling an appointment through the online scheduler. Limited walk-in passport hours may be available at select locations.
Can I get a passport photo taken at this location?
Passport photo services are available for first-time passport applicants by appointment using the online scheduler.
How much does it cost to get a passport photo at the USPS?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office, and can I do it online?
Yes, PO Boxes can be searched for availability and reserved online. After reserving online, you'll complete the setup in person at the Post Office with two valid IDs.
Are the PO Boxes at this location accessible after hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Checking with your local Post Office for exact lobby access times is recommended.
What nearby postal service locations can I find to assist with shipping or mailing needs?
Nearby postal service locations include the Willow Grove Post Office and another United States Postal Service office, providing convenient options for mailing and shipping services in the area.
Are there any nearby courier or shipping centers close to the United States Postal Service at 611 Easton Rd?
Yes, the UPS Access Point location nearby offers courier and delivery services, which could be useful for additional shipping needs beyond USPS services.
What nearby professional services and health-related businesses can I visit near the USPS at 611 Easton Rd?
Nearby you can find various professional and health services including CDI Management Group for windows installation and carpentry, Hermosa Concierge Cosmedics medical spa, Custom Benefit Plans for insurance services, and multiple dental and chiropractic offices.