United States Postal Service

Reviews

• SS

  Sean

  Jan 28, 2026
  1.0
  Horrible customer service. Rude to customers and 100% lazy. I walked in to the employee playing on their phone. Asked if the could “Handle-Canceling” wedding invitations i was trying to mail out. They say bsck what are you talking about… I explain again and they say “that’s a lot of work…” I sorry as he does it as little effort as possible. I would not be surprised it some of them don’t make it out in the mail
• LZ

  Lovette Zola

  Dec 11, 2025
  1.0
  visited this post office on 12/11 to ship a few packages and had a really uncomfortable experience with the male cashier working the mail counter. I had accidentally mixed up my packages, and while I understand that can be inconvenient, his reaction felt very unprofessional and discouraging. Instead of calmly helping me fix the issue, he was visibly annoyed, huffing and puffing, and even laughing at me while I was trying to sort it out. I even explained that I’d had a crazy morning and asked for his patience, but the attitude continued. He did help me tape the packages once I switched them, but the way he handled the situation made me feel embarrassed rather than supported as a customer. Everyone makes mistakes, and I don’t think it’s unreasonable to expect a little grace and basic respect, especially in a customer service role. I’m sharing this because I hope staff can be reminded to treat people with patience and kindness, even when things aren’t perfectly organized. Things happen..
• SW

  Samantha Wall

  Sep 10, 2025
  1.0
  Everytime I go in the girl has an attitude. I’ll go to another location with happier employees.
• LL

  LyX91

  Nov 8, 2019
  1.0
  This location (and possibly most locations) is a joke. I submitted a complaint about stolen mail a few weeks ago and contacted the corporate customer service. They then got my local post office's "supervisor" to email me to follow up. After two emails back and forth, I did not receive any response. Thanks to this USPS showing how unorganized and useless they are, I'll have to take matters into my own hands.
• PM

  Pat McGovern

  Aug 18, 2017
  1.0
  The worst customer service experience I have ever had. Had to drop off multiple boxes to return some product, and was told that there would be a complaint filed because we didn't tell them ahead of time. What? You're the POST OFFICE!! You accept packages to deliver! Isn't that kind of why you're there? Unbelievable! The people who worked there were extremely unprofessional and complaining, and when I told the manager that I thought it was inappropriate, he said "well they are the ones who have to deal with all of these packages". This is why government agencies have a bad name. God forbid you ask them to do their job.

Frequently Asked Questions About United States Postal Service