Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5342 in Willow Grove offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Welsh Rd & Blair Mill Rd, Willow Grove Pointe Shopping Center.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
182 reviews
5 stars
144
4 stars
6
3 stars2
2 stars
4
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight friendly, helpful, and efficient staff, with many customers expressing satisfaction with the service provided.
Efficiency
Customers frequently mention quick service and minimal wait times, indicating that the store operates efficiently even during busy periods.
Inconsistency
Some reviews point to a decline in service quality post-remodel, with a few customers reporting negative experiences and unhelpful staff.
Convenience
The store's location and ease of access are praised, with many customers appreciating the convenience of services offered.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude staff and poor handling of specific situations, indicating a need for improvement in certain areas.
- NANick ApfelbaumJan 2, 20261.0This specific store is terrible. I send stuff via ups for work semi often, this is the only store thats argued with me about shipments and charged me more money after paying 200+ online and showing them the bar code. Other ups stores recognize i paid for the box online, this store charges me another 16 dollars. They genuinely do not know what they are doing at this one specific UPS store.
- TGTeresa GeverdDec 28, 20255.0Outstanding service... always efficient and pleasant...
- WSWilliam C SallaiDec 26, 20255.0Overall satisfaction in handling my needs to ship packages that contain Lithium battery powered devices. Staff were friendly, helpful, and respectful.
- MDMonica DDec 17, 20255.0I can’t say enough good things about this UPS Store. The staff is consistently friendly, courteous, and helpful every single visit, no matter the time of day or how busy they are. Whether the store is packed or quiet, they go above and beyond to provide excellent service with a smile. It’s always a pleasure to walk in here, and their professionalism and kindness make every experience a positive one.
- KMKatelyn MillsDec 4, 20252.0This place used to be my favorite UPS. They were always super helpful, very friendly, and would greet whoever came in the door. Many times they have taped up packages for me. I'm not sure if there is a management change, because all the people seem to be the same people as before the remodel. But after the remodel they are super strict. Way less accommodating and helpful. Way more strict on policies that are probably coming from above. Every time I've gone in there I've left frustrated. It used to be quite the opposite.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Willow Grove offer?
The UPS Store #5342 in Willow Grove offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store in Willow Grove?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 4:30 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Is The UPS Store in Willow Grove open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store in Willow Grove offer mailbox services?
Yes, mailbox rental services are available for your mail and packages.
Can I get notary services at The UPS Store in Willow Grove?
Yes, The UPS Store provides notary services to customers.
What payment methods are accepted at The UPS Store in Willow Grove?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide professional printing and shipping supplies?
Yes, they offer professional printing services and supply shipping materials including office products, mailing supplies, moving boxes, and postage stamps.
What nearby restaurants can I visit before or after my visit to The UPS Store?
Nearby dining options include Five Guys and Elevation Burger, great for a quick meal before or after your visit to The UPS Store.
Are there any nearby businesses where I can handle other errands close to The UPS Store?
Yes, nearby you can find GEICO Insurance Agent for insurance needs and T-Mobile for mobile phone services, making it convenient to run multiple errands in one trip.
Is there a convenient shredding service near The UPS Store in Willow Grove?
Yes, Shred Nations is located nearby, providing shredding services if you need additional options beyond what The UPS Store offers.