United States Postal Service

2.0
71 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2901 Reach Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2901 Reach Rd, Williamsport, PA
17701, United States

Hours

Reviews

2.0
71 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
2
1 star
52
  • SI
    Samatha Ireland
    Nov 10, 2025
    1.0
    I received a "No Access to delivery location" message, which made no sense at all! Upon checking my security cameras I showed there was NO attempt AT ALL!! They were never even there! And to try and actually get a hold of a real person is absolutely impossible! Listen y'all, save yourself the aggravation of dealing with the utter incompetence of this post office and spend the extra money and ship through UPS or FedEx!
  • HB
    Howie Biichle
    Aug 7, 2025
    5.0
    Only went in to buy a book of stamps. I didn’t have to wait in a line and service was quick and painless.
  • CS
    Curtis Steinbacher
    Jun 24, 2015
    1.0
    It's not often that I post a one star rating. However, my recent interaction with the local post office has left me awe of what the postal service has become. Don't get me wrong, I want to like our post office, I really do... I just don't. I had an issue where my mail was incorrectly forwarded to another address. Okay, no big deal, mistakes happen. However, upon calling customer service and the local post office and customer affairs over the course of one week it became more and more apparent that no one was taking ownership of the issue. The postal workers at the Williamsport office were fairly helpless, not because they didn't know what they were talking about, but rather, it seemed like they didn't have any power to do anything or want to do anything for that matter. Granted, the mail isn't sorted in the local office anymore, however, no one has attempted to contact the sort facility and a package that was supposed to be delivered a over a month ago. This is about the worst experience I've had dealing with a large entity. I'm at the end of my rope for knowing how to fix this... hence this review.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.