Staples

4.0
154 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Williamsport, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1915 East 3rd St, Williamsport, PA
17701, United States

Hours

Reviews

4.0
154 reviews
5 stars
99
4 stars
18
3 stars
5
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported understaffing and long wait times, leading to poor service experiences.

Customer Service

While some staff were praised for being helpful and knowledgeable, many reviews highlighted instances of rudeness and lack of attention from employees.

Product Availability

Customers appreciated the wide selection of products available, but there were complaints about the availability of specific items and delays in service.

Cleanliness

Several reviews pointed out significant cleanliness issues, particularly in the restrooms, which were described as unsanitary.
  • DM
    Dottie Mathers
    Dec 15, 2025
    2.0
    This store (Williamsport, PA) is consistently understaffed and the staff are usually not very friendly. Today we stopped in to drop off a return package and get passport photos. First stop at UPS drop off point found us waiting while the staff person was arranging and rearranging parcel pickup material. That was apparently more important than waiting on someone who had one package to drop off. She had to move one package out, come back and arrange a new box for arrivals and then move other packages to be ready for pickup. She could have easily attended to our drop off and still have plenty of time to do what she made us wait for. Next stop was at management desk where one person was waiting on a customer. We patiently waited for him to walk to the back of the store to assist that customer. When he walked pass the desk he smiled at us but said nothing. He then went to the trustee to check out the customer he was waiting on and the continued to check out other customers who came in after us.
  • CH
    Carol Handler
    Nov 24, 2025
    5.0
    Sales associate extremely helpful in non intrusive way Informative about product + / - features. Outstanding throughout
  • JB
    Joan Begusoñ
    Nov 14, 2025
    1.0
    Just spent 20 minutes in the store. No one approached us. No one even said hello. We're gone
  • JD
    j d
    Nov 11, 2025
    1.0
    Not a positive experience, terrible service,
  • BS
    Brenda Steele
    Nov 6, 2025
    5.0
    Easy to find planner that I needed. Able to flip through to see which one met my requirements. Great product selection.

Frequently Asked Questions About Staples

What are the main services offered at Staples in Williamsport, PA?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What types of products can I find at Staples in Williamsport?

Products include Chromebooks, laptops, printers, office supplies, furniture, and technology products from brands like HP, Dell, Apple, and more.