With a focus on the community of small businesses and consumers, Staples in Williamsport, PA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Customers frequently reported understaffing and long wait times, leading to poor service experiences.
Customer Service
While some staff were praised for being helpful and knowledgeable, many reviews highlighted instances of rudeness and lack of attention from employees.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about the availability of specific items and delays in service.
Cleanliness
Several reviews pointed out significant cleanliness issues, particularly in the restrooms, which were described as unsanitary.
DM
Dottie Mathers
Dec 15, 2025
2.0
This store (Williamsport, PA) is consistently understaffed and the staff are usually not very friendly. Today we stopped in to drop off a return package and get passport photos. First stop at UPS drop off point found us waiting while the staff person was arranging and rearranging parcel pickup material. That was apparently more important than waiting on someone who had one package to drop off. She had to move one package out, come back and arrange a new box for arrivals and then move other packages to be ready for pickup. She could have easily attended to our drop off and still have plenty of time to do what she made us wait for.
Next stop was at management desk where one person was waiting on a customer. We patiently waited for him to walk to the back of the store to assist that customer. When he walked pass the desk he smiled at us but said nothing. He then went to the trustee to check out the customer he was waiting on and the continued to check out other customers who came in after us.
CH
Carol Handler
Nov 24, 2025
5.0
Sales associate extremely helpful in non intrusive way
Informative about product + / - features. Outstanding throughout
JB
Joan Begusoñ
Nov 14, 2025
1.0
Just spent 20 minutes in the store. No one approached us. No one even said hello. We're gone
JD
j d
Nov 11, 2025
1.0
Not a positive experience, terrible service,
BS
Brenda Steele
Nov 6, 2025
5.0
Easy to find planner that I needed. Able to flip through to see which one met my requirements. Great product selection.
What are the store hours for Staples in Williamsport?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does Staples in Williamsport accept credit card payments?
Yes, Staples accepts multiple payment options including American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, cash, and checks.
Can I recycle electronics and ink cartridges at Staples?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
Where is Staples located in Williamsport?
Staples is located at 1915 East 3rd St, Williamsport, PA 17701, in Loyal Plaza.
Are there other related services or stores near Staples in Loyal Plaza?
Yes, nearby places include Rent-A-Center for furniture rentals, Hobby Lobby for arts and crafts, and UPS Access Point locations for shipping services.
How can nearby UPS Alliance Shipping Partner locations assist Staples customers?
Nearby UPS Alliance Shipping Partners provide vehicle shipping and courier delivery services that complement Staples' shipping options, making package handling more convenient for customers.
What nearby places can I visit for shopping or dining after visiting Staples?
You can visit Loyal Plaza shopping center, Crumbl - Williamsport for desserts, or other nearby stores like Kmart and PA Wine & Spirits for a diverse shopping experience.