Staples Print & Marketing Services

Reviews

• RT

  Rob T

  Nov 18, 2025
  5.0
  My business depends on the amazing attention we get from our local staples (Wilkes Barre). Thanks Melissa!
• NW

  Nikki Wells

  May 21, 2018
  1.0
  They have horrible service in the printing. There is always along waiting period. Horrible customer service. Everyone needs to be retraining
• JV

  Jeszika Le Vye

  Oct 13, 2017
  5.0
  I couldn't be more happy with the work their printer did today. I stayed up till 4 am last night working to get my files ready that I needed printed in a rush today - then emailed them to Office Max. I called Office Max twice to ensure everything was good to go and they assured me that it was and that it would only take a few moments to print. I drive down there and they have huge white streaks going through the black and white prints and tell me there is nothing they can do. They then assured me that the color printer was fine and the 2 color prints I needed would be no big deal. I stood there for over an hour and a half while they tried to print two pages. When they finally got them, they were discolored and had huge green streaks going through them. When I pointed that out to the lady, she sighed, rolled her eyes and walked out the door because I guess her shift was over. I was so frustrated I literally wanted to cry. So I called staples and asked if I forwarded them the email if they could still print them today. The lady assured me she could and I sent her the files. By time I got finished waiting for Office Max to finish and drove over to Staples, she had all the B&W files printed and boxed. She showed me a few and they came out beautiful. Then she printed the color ones, and even laminated an extra one for me to use at my show and threw in a little table top easel. It was such a relief to not only get to deal with a considerate person but also to deal with a competent printer. She took one look at the prints Office Max gave me and told me exactly what was wrong with their printers and why they were printing that way. I will never go back to Office Max for printing. Staples was a million times better - and on top of that - their prices were a good bit better as well!