Business Banking ServiceThe Honesdale National Bank
Residential Mortgage Manager: Deborah Saracino
The Honesdale National Bank, established in 1836, holds the distinction of being the area’s oldest independent community bank headquartered in Northeastern PA, with offices in Wayne, Pike, Susquehanna, Lackawanna and Luzerne Counties. The Honesdale National Bank offers personal banking, business banking and wealth solutions. For more information on HNB’s products and services, visit www.hnbbank.bank.
Terrible service, look elsewhere. I contacted HNB to apply for a PHFA loan. My experience was horrible. I dealt with Sara Rutt who told me that I could get prequalified without having a hard credit pull. I filled out there application and later that day got alerted to a hard credit inquiry. I contact her and she never replied. I figured since my credit was already pulled I might as well go through the pre-approval process. I called back and explained Sara hadn’t followed up so if someone else could handle my application. They transferred me to Richard Simmers who asked for my tax returns and other documentations. I did not hear back from him either so I called and left a message. The next day Sara called me and told me that Richard had handed her my application and documents. There was no apology or explanation as to why she stopped replying. I got my pre-approval days later without any cost estimates. At this point I just decided to work with another lender. When it comes to something as critical as purchasing real estate, you need a lender that has their act together. The people at HNB are irresponsible, unresponsive, and unprofessional. I’d stay away from them and shop around for other lenders.
JM
James Muller
Jul 15, 2023
1.0
Karen Labbate is useless. She turned me down for a mortgage, so i got one somewhere else. She was not helpful at all. She wasn't even nice.
Frequently Asked Questions About The Honesdale National Bank
What are the main banking products and services offered by The Honesdale National Bank?
The Honesdale National Bank offers personal banking, business banking, wealth management, mortgages, commercial loans, personal loans, credit cards, merchant services, cash management, investments, estate planning, financial planning, and money market accounts.
What are the regular business hours for The Honesdale National Bank?
The bank is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays, although appointments by request are available on Saturdays.
Where is The Honesdale National Bank located?
It is located at 38 North Franklin Street, Wilkes-Barre, PA 18701, USA.
How can customers contact The Honesdale National Bank?
Customers can contact the bank by phone at +1 570-826-1800, toll-free at +1 800-462-9515, or by email at hnb@hnbbank.com.
Does The Honesdale National Bank provide accommodation for customers with disabilities?
Yes, the bank has a wheelchair accessible entrance to accommodate customers with disabilities.
Who is the Residential Mortgage Manager at The Honesdale National Bank?
Deborah Saracino is the Residential Mortgage Manager at The Honesdale National Bank.
What nearby banks can customers find around The Honesdale National Bank?
Customers can find Fidelity Bank, Community Bank, N.A. ATM, PNC Private Bank, First National Community Bank, and M&T Bank in the nearby area, offering additional banking options.
Are there any nearby attractions customers might visit before or after banking at The Honesdale National Bank?
Yes, nearby attractions include Arts Youniverse for performing arts, Riverfront Parks Committee for outdoor activities, and local cafes such as Abide Coffeehouse and Center City Café to relax.
How could customers use nearby community organizations while visiting The Honesdale National Bank?
Customers may visit nearby community organizations like Masonic Temple, Susquehanna chapter order of Demolay, and Interfaith Resource Center for Peace and Justice for educational or social services when in the area.
Where can I find more information about The Honesdale National Bank online?
You can visit their website at http://www.hnbbank.bank or follow them on Facebook at https://www.facebook.com/1172556509488425 and Instagram under the handle 'thehonesdalenationalbank'.