The UPS Store

4.2
322 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4443 in Whitehall offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Lehigh Valley Mall On Macarthur Road (Rt 145).

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1710 Macarthur Rd, Whitehall, PA
18052, United States

Hours

Reviews

4.2
322 reviews
5 stars
246
4 stars
9
3 stars
1
2 stars
5
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Jacob, Pooja, and Asia for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, allowing customers to complete their transactions in a timely manner.

Mixed Experiences

While many customers had positive experiences, some reported issues with long wait times, untrained staff, and dissatisfaction with additional fees.

Cleanliness

Customers noted that the store was clean and well-maintained, contributing to a positive overall experience.
  • CH
    Charity Herman
    6 days ago
    5.0
    I had to return a Christmas gift. I had a return code, they scanned it. I bought a box to return my item and they did the rest. Super easy and convenient.
  • MJ
    Misa Jovanovic
    6 days ago
    1.0
    the worst UPS. I just came to send an Amazon return and they wouldn't accept the package because it wasn't completely sealed?! I send packages every day and this is the first time I hear something like that
  • JB
    James Barger
    Dec 31, 2025
    5.0
    Traveled across the country for the holidays and had to ship a bunch of presents back to Seattle. We tried to tell my in-laws not too much stuff. But Santa couldn’t resist getting presents for their youngest grandchild. Spent a small fortune sending it across the country. But the folks here were very helpful and helped pack the box as well. Would come here again if Santa’s sleigh gets overloaded again.
  • JP
    Jonas Pierre
    Dec 24, 2025
    5.0
    Jacob was extremely helpful after having a very bad experience with UPS. He actually took the time to got the extra mile and help locate my package instead of sending me to the useless customer service hub robot and telling me there’s nothing he can do, like the other UPS reps I spoke with. I appreciate you Jacob! Keep being a great worker even when nobody is looking!
  • RC
    Rashel Castro
    Dec 10, 2025
    5.0
    They are very friendly and professional, very good service love it… 🥰🥰🥰

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4443 in Whitehall offer?

The UPS Store #4443 offers shipping, packing, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours of The UPS Store #4443 in Whitehall?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 8:30 AM to 2:00 PM, and is closed on Sundays.