United States Postal Service

2.2
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13788 Ridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13788 Ridge Rd, West Springfield, PA
16443, United States

Hours

Reviews

2.2
10 reviews
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7
  • DT
    Danielle Thompson
    Jul 19, 2023
    1.0
    They kept giving us the run around about getting our mail sent to our mailbox. When we went in to get our mail they said it was illegal for them to give us our mail over the counter. Worst post office ever. They definitely need new people there who have a completely different attitude. They are so rude and mean. I don't know if they got new people but we are barely getting our mail or it is showing up in our neighbors mailboxes and we are getting other people's mail in our box. It's getting frustrating. I've been waiting for something important to come through the mail and it never showed up.
  • ME
    MacKenzie Ellison
    Sep 11, 2021
    1.0
    RUDE RUDE RUDE I will be switching to another PO. Don't come here unless you absolutely have to.
  • RB
    robbie boyer
    May 4, 2019
    1.0
    The people are mean and they dont do parcels
  • BB
    Brittany Belknap
    Feb 14, 2018
    5.0
    Went out of their way to help me with picking up my package despite me being late. Great customer service! Make sure to check the hours though as they are limited.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.