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United States Postal Service

2.4
(68 reviews)

Business Details

101 E Gay St, West Chester, PA
19380, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 101 E Gay St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 E Gay St, West Chester, PA
19380, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 1:00 PM
SundayClosed

Reviews

2.4
68 reviews
5 stars
20
4 stars
4
3 stars
0
2 stars
2
1 star
42
  • DB
    Dana de Brunier
    Mar 17, 2026
    1.0
    Worst post office on the face of this planet. Lost my mother's death certificate as I am seeking approval to carry her cremated remains from my home country. They operate with less than competence. If you have to mail something important don't rely on this branch because it won't make it their regardless of paying for priority shipping.
  • CP
    Christina Phillips
    Mar 8, 2026
    1.0
    Make sure you teach your employees how to properly scan packages for accurate tracking. Someone didn’t correctly scan a package that my buyer was waiting on, therefore was labeled as missing mail and my buyer received an apology email from this district that her package has been lost and irretrievable after she waited a month for it. I had to contact my selling platform and they eventually had to issue a refund to her due to the fault of this post office. A few days later it arrived at her mailroom even though the tracking was still screwed up.
  • RS
    Ralph Sparklin
    Feb 11, 2026
    5.0
    Fast, helpful employees.
  • JM
    J Meuser
    Feb 4, 2026
    1.0
    Mail delivery is sporadic at best. Mail often not delivered. Sometimes it's delivered to wrong address. Of course, it's impossible to talk to anyone! I'm missing 10 pieces of tax-related mail.
  • JC
    Joe Coradino
    Jan 31, 2026
    1.0
    I consistently get mail with the wrong address and now I have not received mail for one week since the snow storm. My driveway is clear and I shoveled a path to the mail box. Seems the Post Person is unwilling to get of the truck and walk 5 feet! Help!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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