Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4721 in West Chester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Parkway Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
135 reviews
5 stars
85
4 stars
4
3 stars1
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Islam and Sherwin for their exceptional service.
Efficiency
Several reviews noted the quick and efficient service provided by the staff, making the shipping process easy and fast.
Inconsistency
There were mixed reviews regarding staff competence, with some customers reporting rude or unhelpful interactions, particularly during busy times.
Pricing Issues
Multiple customers expressed dissatisfaction with unexpected charges for services like taping boxes, which they felt should be complimentary.
Package Handling
Some customers reported issues with package handling, including damaged items and lost packages, leading to concerns about the store's packing practices.
- RRRaghu6 days ago5.0Islam was very cooperative. I Called the store befote 10 mintues of closing time and patiently help me my full size printout. I would recommend this store any printing and shipping setvices.
- TSTheresa SuttonDec 31, 20255.0Just wanted to point out the great customer service I received from Islam today, Dec. 29. I shipped a package at your store a couple of days ago and then realized it had a incorrect address. When I went into the store today Islam took me that he would contact corporate to either have the address changed or the package returned to the store. He called me after hours today to tell me the address had been updated. Thanks Again to Islam for all his work to get this corrected. He went above and beyond to correct the issue. Great customer service.
- LBLiz BongardOct 20, 20255.0I received excellent and super quick service for both packaging and shipping a fragile print tonight from the manager Islam. I would highly recommend this store for your shipping needs!
- PLProfessor C LeeSep 13, 20255.0Had some antique brass candlesticks picked up from auction and shipped to me by this store. They packed it carefully in multiple layers, and having bought and shipped auction multiple items over the years, I was impressed by the care they took such that I wanted to shout them out.
- WCWilliam CummingsJan 15, 20191.0Horrible customer service. Unable or unwilling to return work product for me using a UPS Corporate Program. Will NEVER EVER use theirs store for business or personal reasons. I hope it gets closed and all of the lazy workers let go!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4721 in West Chester offer?
The UPS Store #4721 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more to support your mailing and business needs.
What are the regular business hours of The UPS Store #4721?
The UPS Store #4721 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #4721 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any holiday closures for The UPS Store #4721 I should be aware of?
The UPS Store #4721 is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On other holidays, it may operate regular hours.
What payment options are accepted at The UPS Store #4721?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #4721 located in West Chester?
It is located at 929 S High St, West Chester, PA 19382, inside Parkway Shopping Center.
Are there any nearby places to visit after finishing your business at The UPS Store #4721?
Yes, nearby you can visit Gadaleto's Seafood Market for fresh seafood, The Pinball Place for arcade fun, or enjoy a meal at Great China, a local Chinese restaurant.
Can I conveniently receive mail or packages if I'm visiting other nearby shops?
Absolutely. The UPS Store #4721 offers mailbox services making it convenient if you're visiting nearby businesses like Second Reading Bookstores or Keystone State Insurance, LLC in West Chester.
How can nearby transit or local area amenities help me when visiting The UPS Store #4721?
The UPS Store #4721 is in a central location with nearby banks like Wells Fargo and eateries such as Country Bagel, helping you combine errands or enjoy a meal while taking care of your shipping and printing needs.
Does The UPS Store #4721 offer any special promotions or coupons?
Yes, you can save big with special offers and coupons available on their website's special offers page.