Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4721 in West Chester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Parkway Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
133 reviews
5 stars
83
4 stars
4
3 stars1
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many praised the friendly and helpful staff, others reported rude encounters and unprofessional behavior.
Efficiency
Customers appreciated the quick service and efficiency of the staff, often noting that they were in and out quickly.
Packaging Quality
Concerns were raised about the quality of packaging for fragile items, with some customers reporting damage to antiques and other delicate shipments.
Pricing Issues
Several reviews mentioned dissatisfaction with pricing practices, particularly regarding charges for tape and packaging materials.
Staff Competence
There were complaints about untrained or incompetent staff, leading to negative experiences for some customers.
- LBLiz BongardOct 20, 20255.0I received excellent and super quick service for both packaging and shipping a fragile print tonight from the manager Islam. I would highly recommend this store for your shipping needs!
- PLProfessor C LeeSep 13, 20255.0Had some antique brass candlesticks picked up from auction and shipped to me by this store. They packed it carefully in multiple layers, and having bought and shipped auction multiple items over the years, I was impressed by the care they took such that I wanted to shout them out.
- RKRachael KotschessaJul 11, 20255.0I recind my review about the drivers here. I mistakenly took it out on them when they arent the ones who update the estimated delivery times. Thats all corp. Drivers are friendly. Its not their fault. Customer service at the cooperate level is the issue I was having. Not the drivers.
- CMChristopher MuthJun 23, 20205.0The staff at this UPS store has always been very helpful every time I have to send out a package via UPS.
- MMMickBurkellcJun 1, 20175.0Just came on line to check the hours and wanted to say: If you went here years ago, come back. The previous owner or manager ran things VERY differently. The employees appeared to all be on 'work release', and were not very helpful. On a visit some time ago I went in and after just a few seconds I said "Are you under new management?" The person helping me laughed and said 'yes'. All I do is ship stuff, so I don't know about the other services, but service I've received has been great. Yea, they charge you to do things for you (like tape up the box) but that's what they do for a living, so the things I don't want to pay THEM for, I do myself before I go there.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #4721 in West Chester offer?
The UPS Store #4721 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more to support your mailing and business needs.
What are the regular business hours of The UPS Store #4721?
The UPS Store #4721 is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store #4721 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Are there any holiday closures for The UPS Store #4721 I should be aware of?
The UPS Store #4721 is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On other holidays, it may operate regular hours.
What payment options are accepted at The UPS Store #4721?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #4721 located in West Chester?
It is located at 929 S High St, West Chester, PA 19382, inside Parkway Shopping Center.
Are there any nearby places to visit after finishing your business at The UPS Store #4721?
Yes, nearby you can visit Gadaleto's Seafood Market for fresh seafood, The Pinball Place for arcade fun, or enjoy a meal at Great China, a local Chinese restaurant.
Can I conveniently receive mail or packages if I'm visiting other nearby shops?
Absolutely. The UPS Store #4721 offers mailbox services making it convenient if you're visiting nearby businesses like Second Reading Bookstores or Keystone State Insurance, LLC in West Chester.
How can nearby transit or local area amenities help me when visiting The UPS Store #4721?
The UPS Store #4721 is in a central location with nearby banks like Wells Fargo and eateries such as Country Bagel, helping you combine errands or enjoy a meal while taking care of your shipping and printing needs.
Does The UPS Store #4721 offer any special promotions or coupons?
Yes, you can save big with special offers and coupons available on their website's special offers page.