FedEx Ship Center

4.0
167 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in West Chester, PA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
701 Willowbrook Lane, West Chester, PA
19380, United States

Hours

Reviews

4.0
167 reviews
5 stars
103
4 stars
20
3 stars
8
2 stars
10
1 star
26
  • RD
    Robert DiTeodoro
    Oct 25, 2025
    1.0
    Absolutely awful experience here. I walked into the lobby and nobody was there. I knocked on the restricted access door several times and said hello, after about five minutes an extremely rude young woman came out and said, “give me a minute!” I explained that I was merely trying to see if anybody was actually here to help me because I was in a hurry, to which she replied “ door is open, ain’t it?” Whatever happened to service with a smile? Pathetic.
  • DT
    Dan T
    Sep 12, 2025
    3.0
    It’s FedEx. Convenient location. Neither the best nor the worst
  • NM
    nicole minnick
    Sep 4, 2025
    1.0
    Slow service, and once finally served it was same young lady that saw us standing there 10 mins earlier when a cart was brought out by her. So the wait- purposeful. Remind you there are cameras in back to see if anyone is waiting but that wasn't case here cause same miss saw us enter previously. Only 4/5 packages arrived, unsure if correct price cause 3 boxes were counted as large and had to correct measurements on one. Now a package is missing. Pretty sure the most simplistic mission to ship packages has failed from start to end. Two thumbs way down
  • MM
    Mary Allison MUSIC
    Aug 13, 2025
    1.0
    Customer service number they have listed here takes you to a robot that just repeats the same phrase. There is no human contact. Super off putting and made me decide to use UPS.
  • SM
    sheila mckeown
    Jul 18, 2025
    5.0
    Great to know there is a late FedEx drop location in the area.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in West Chester offer?

FedEx Ship Center provides packing supplies, boxes, and offers expedited, standard, and economy shipping services including FedEx Express, Ground, International, and Freight options.

What are the operating hours of FedEx Ship Center in West Chester?

The center is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.