United States Postal Service

2.5
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 101 High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 High St, Waterford, PA
16441, United States

Hours

Reviews

2.5
19 reviews
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11
  • TG
    Te “Teæation” Gation
    Jul 8, 2025
    5.0
    One of the mail trucks has a gas leak...
  • MC
    Mark Chambers
    Mar 24, 2025
    1.0
    I live in Waterford ( 16441 ) this has happened probably a dozen times in the last three months. I have a package that I track that could use the Waterford and they turn around and send it back to Erie instead of delivering it. Sometimes these packages are Like medicine insurance information extremely Stop doing stuff like this it happens a lot of people in Waterford. The Waterford post office is absolutely ridiculous. this has happened to me yet again today I was tracking it. It was on schedule to be delivered today in early this morning. Waterford shipped it back to Erie instead of delivering it to me !!!!!! I would love an explanation of why this happens this is never happened up until about a year ago
  • SW
    Shannon Wilson
    Jan 13, 2022
    1.0
    Getting in contact with anyone at the Waterford Postal Service is almost impossible. I send my mail through a different post office in a neighboring city when I need to send anything out. My mail is almost always soaking wet in my mailbox when it is snowing/raining. I am still receiving mail for people that lived in my apartment 5 years ago despite consistently returning it. It is so frustrating and I wish there were a more reliable customer service to speak with.
  • SH
    Steven Hart
    Dec 2, 2020
    5.0
    The delivery woman that works here does a fantastic job, constantly sacrificing her personal life to stay late and deliver well over 200 packages every single day so that her costumers do not need to be bothered with the task of leaving there home to purchase there items all on there own.. Even after hearing negative review's and complaints from ignorant people that have zero appreciation or respect for all the hard work that she does to make there life easier, she continues to put a smile on and do the absolute best that she can. Thank you so much!!
  • JJ
    Joe
    Mar 10, 2020
    1.0
    As others have said, they WILL NOT drop off any packages. I've ordered many things from amazon and any time they get sent USPS they always get returned to the sender because the lazy delivery drivers DO NOT drop any packages at your house. My door is right off a main road, and fedex and UPS has no problems delivering. Very frustrating that often times I have to select a more expensive delivery option or go to the post office simply to get my packages that I am paying for delivery to my house. Would rate 0 stars if I could. Edit: I have a PO box and packages will now get delivered but they hold them at the post office. There is a constant recurring theme where if anything gets delivered on Saturday they will not put the slip in my box saying it is there until after the desk is closed. Any time I get a Saturday delivery I try to go 10 minutes before close (noon) to give myself the best chances, and without fail they never have it ready until the desk is shut down for the day. So now my packages need to sit and wait until Monday for me to pick them up because they refuse to drop anything off at my house.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.