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Visit your local Post Office™ at 101 High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
They used to be the only reliable carrier/post, now they’re just as bad as FedEx and UPS.
The amount of times that my packages are, “held at post office by customer request” because they forgot to stop, or just drove past is ridiculous.
They used to be amazing, I used to recommend USPS, but about two years ago, they just started going downhill, and have continued to do so.
Many of the workers are rude in the actual office, I get being overworked and many people are rude themselves to customer service (I’ve worked in CS) but that doesn’t excuse taking it out on the ones who aren’t rude, especially when they’re polite to you.
BO
Brandon O'Connell
Mar 8, 2025
1.0
Getting tired of our mail not being delivered for months. I can see the grass on the ground and there hasn't been any snow in front of the mail box for weeks. Every other type of delivery driver wouldn't get paid if they don't deliver the packages. But of course since it's federal, the post office can still get paid without doing their job. Also tell me why, when penndot destroys 7 of my mailboxes within 3 years, the post office gets angry and scolds me them having to hold our mail? You all get paid more than me, so do your job and stop wasting my time and gas.
SW
Shannon Wilson
Jan 13, 2022
1.0
Getting in contact with anyone at the Waterford Postal Service is almost impossible. I send my mail through a different post office in a neighboring city when I need to send anything out. My mail is almost always soaking wet in my mailbox when it is snowing/raining. I am still receiving mail for people that lived in my apartment 5 years ago despite consistently returning it. It is so frustrating and I wish there were a more reliable customer service to speak with.
JJ
Joe
Mar 10, 2020
1.0
As others have said, they WILL NOT drop off any packages. I've ordered many things from amazon and any time they get sent USPS they always get returned to the sender because the lazy delivery drivers DO NOT drop any packages at your house. My door is right off a main road, and fedex and UPS has no problems delivering. Very frustrating that often times I have to select a more expensive delivery option or go to the post office simply to get my packages that I am paying for delivery to my house. Would rate 0 stars if I could.
Edit: I have a PO box and packages will now get delivered but they hold them at the post office. There is a constant recurring theme where if anything gets delivered on Saturday they will not put the slip in my box saying it is there until after the desk is closed. Any time I get a Saturday delivery I try to go 10 minutes before close (noon) to give myself the best chances, and without fail they never have it ready until the desk is shut down for the day. So now my packages need to sit and wait until Monday for me to pick them up because they refuse to drop anything off at my house.
BC
Beth Chabot
Jul 24, 2017
4.0
Very nice and helpful employees.. Convient, and clean post office boxes available
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 101 High St offer?
They provide mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, but limited walk-in hours are offered at select locations.
What are the hours of operation for the United States Postal Service at 101 High St?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online or in person with two valid IDs and a completed application.
Is 24/7 access available to PO Boxes in this Post Office's lobby?
Most locations offer 24/7 PO Box lobby access, though specific hours may vary, so check with this Post Office directly.
Are there any nearby places where I can grab food after visiting the Post Office?
You can visit nearby dining spots like Jojo's Cafe and Bakery, Pour House Pub, Carini Restaurant, Maggie's China Inn, Betty's Diner, and Kim's Waterford Diner.
Where can I find nearby financial services close to the Post Office?
All Double E's Tax & Consulting Services and PNC bank are near the Post Office for your financial and banking needs.
Are there local attractions near the Post Office worth visiting?
Yes, you can explore historical spots like The Judson House and Fort LeBoeuf Historical Museum nearby.
How can I reach the United States Postal Service if I have questions?
You can call the local phone number at +1 814-796-2500 or use their website for more information.