United States Postal Service

1.6
477 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 300 Brush Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 Brush Creek Rd, Warrendale, PA
15095, United States

Hours

Reviews

1.6
477 reviews
5 stars
56
4 stars
5
3 stars
11
2 stars
9
1 star
396

What are people saying?

AI-generated from recent customer reviews

Delivery Delays

Numerous customers reported significant delays in package delivery, with many packages sitting at the Warrendale facility for days or even weeks without movement.

Lost Packages

A high number of reviews mentioned packages being lost or misrouted, with customers expressing frustration over the lack of updates and resolution.

Customer Service

While some customers praised individual staff members for their friendliness, many expressed dissatisfaction with the overall customer service and lack of support from management.

Facility Issues

Multiple reviews described the Warrendale distribution center as inefficient, with complaints about rude staff and poor handling of packages.

Mixed Experiences

A few customers reported positive experiences with timely processing, suggesting that while many face issues, there are occasional instances of satisfactory service.
  • ME
    mark edison
    Nov 17, 2025
    1.0
    Horrible people.
  • JJ
    Jenna
    Nov 5, 2025
    1.0
    So THIS is the place where my packages go to chill for days on end. Cmon people get it moving what are we doing?
  • KS
    Kevin Stern
    Oct 25, 2025
    1.0
    I was getting a shipment from Wisconsin, and I like in Philadelphia. On it's way to me it stopped off at the Warrendale, PA distribution center which makes sense to me. The next day I checked it it was in Colorado on it's way to Washington State. Simply amazing.
  • PS
    Paige Scott
    Oct 21, 2025
    1.0
    Had a package shipped from West Virginia to Kentucky Priority overnight. Why it ended up here I’ve no idea. It’s sat here for over 8 days with zero movement just “moving through network”.
  • EE
    Elizabeth
    Oct 11, 2025
    1.0
    I sent a package PRIORITY MAIL on October 4th at 10:30am it arrived in WARENDALE DISTRUBING CENTER on October 5th at 3:24am. 😡 SAT IN WARENDALE for over 7 DAYS!!!!! IT'S STILL NOT DELIVERED as of OCTOBER 11TH 2025 !!!!!!!!!!! 🤬😠 I AM FILING A COMPLAINT WITH THE OFFICE OF INSPECTOR GENERAL in Washington DC They have a postal complaint department that helds these types of issues!! GO FILE A COMPLAINT ASAP!! DEMAND WARENDALE PENNSYLVANIA DISTRUBING CENTER BE HELD NEGLIGENT OF MISHANDLING PACKAGES... .They can't not continue to charge PRIORITY MAIL RATES and fail to get there on time REPEATEDLY....that is misleadingly TAKING YOUR MONEY andddd failing to give you the service you pay for!!!!!!!😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.