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United States Postal Service

2.5
(41 reviews)

Business Details

20 N Bailey Rd, Thorndale, PA
19372, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 N Bailey Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 N Bailey Rd, Thorndale, PA
19372, United States

Hours

Reviews

2.5
41 reviews
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23
  • SS
    Squeaks
    Feb 17, 2026
    1.0
    The lady working behind the counter was so unbelievably rude that you would think I was joking while telling the story. Genuinely concerned my items will be damaged or not make it to their location because of her
  • KM
    Kevin McCarthy
    Jan 30, 2026
    1.0
    Wow, just went in to ask a few questions, and the woman clerk was nothing but extremely rude. She kept talking over me,and wouldn't answer my basic questions. I don't know if the government hires on poor attitude, but if they do, they hired the right person. Needless to say will never step foot in there again.
  • SK
    Steven Keck
    Jan 15, 2026
    1.0
    Terrible. I'm an older guy. I needed to send a certified letter. I had never done this before. The clerk just made faces at me and was very short with her words. Gave no direction at all. Soon we won't need a postal service any more. I'll celebrate that day!
  • FS
    Fiona Short
    Dec 17, 2025
    1.0
    you don’t need to be rude :) especially to customers who are being perfectly nice to you :) happy holidays though
  • MT
    Michael T
    Dec 15, 2025
    1.0
    Do yourself a favor and drive to any other post offices in the area. The extra time spent driving to another post office will still save you time and a better overall experience. Typically only one person working. This particular visit, I had to write a review. Rude, which is typical. Out of coins (credit/debit/exact payment only). Postage stamping machine broke, had to buy stamps (out of holiday stamps) and finally she was on her final role of receipt paper so when that ran out, the post office would have to close until they got more in. She was working on getting more receipt paper while I was there because she was having a conversation with someone at the Downingtown location on her speaker phone so the whole post office could hear the conversation. Very professional, even told us all she was a supervisor! There are only a few light bulbs working in place, very dark in the back. If you go to this location, Good Luck!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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