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United States Postal Service

2.4
(246 reviews)

Business Details

237 S Fraser St, State College, PA
16801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 237 S Fraser St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
237 S Fraser St, State College, PA
16801, United States

Hours

Reviews

2.4
246 reviews
5 stars
73
4 stars
9
3 stars
8
2 stars
14
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being described as helpful and friendly, while others are noted for being rude and unprofessional.

Delivery Issues

Numerous reviews highlight persistent problems with package delivery, including misdeliveries, lost packages, and poor communication regarding delivery status.

Staff Competence

While some customers praised the staff for their knowledge and helpfulness, many others reported incompetence and a lack of proper training among employees.

Cleanliness and Environment

A few reviews mentioned that the post office is clean and well-organized, contributing positively to the customer experience.
  • BH
    Billy Hague
    Jan 31, 2026
    1.0
    They're all trash I probably going to lose my package too
  • GG
    Gryf
    Jan 15, 2026
    1.0
    Not helpful, I was looking for help involving a missing package handled Through Their Service and I was given no options, no advice. Effectively just told to leave. Glad to see this is where a good career once was
  • JM
    Jeremiah Mondi
    Dec 3, 2025
    1.0
    Just bad service, the guy who took care of me was extremely rude and unwilling to help. The overall feeling was so droopy, I get it’s a post office it’s boring but have a bit of life to ya
  • TM
    Tracy Meixel
    Nov 29, 2025
    1.0
    I'm a little disappointed in my mail Carrier today 11-29-25 He either didn't deliver my letter or purpose or delivered it into another person box, Which would delay it from getting to me even longer.😠😡🤬 Informed delivery is great 👍
  • OT
    Olivia Toms
    Oct 31, 2025
    5.0
    I went to the post office recently to get passports for my family. I appreciated the care, helpfulness and kindness with which we were treated. It took us a couple of tries to get everything right and arrange our schedules so both my husband and I could be present so that our children could get their passports. The lady assisting us talked to us and suggested times and solutions that might work for us. We were stressed about getting our passports, but their caring, competent help made a difference.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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