United States Postal Service

2.4
242 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 237 S Fraser St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
237 S Fraser St, State College, PA
16801, United States

Hours

Reviews

2.4
242 reviews
5 stars
72
4 stars
9
3 stars
8
2 stars
14
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff; some customers report helpful and friendly service, while others describe rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address or not delivered at all, leading to frustration among customers.

Cleanliness and Environment

Some reviews highlight a clean and tidy environment, with customers appreciating the organization of the post office.

Mixed Experiences

While some customers have had positive experiences, others express dissatisfaction, suggesting inconsistency in service quality.
  • JM
    Jeremiah Mondi
    Dec 3, 2025
    1.0
    Just bad service, the guy who took care of me was extremely rude and unwilling to help. The overall feeling was so droopy, I get it’s a post office it’s boring but have a bit of life to ya
  • TM
    Tracy Meixel
    Nov 29, 2025
    1.0
    I'm a little disappointed in my mail Carrier today 11-29-25 He either didn't deliver my letter or purpose or delivered it into another person box, Which would delay it from getting to me even longer.😠😡🤬 Informed delivery is great 👍
  • OT
    Olivia Toms
    Oct 31, 2025
    5.0
    I went to the post office recently to get passports for my family. I appreciated the care, helpfulness and kindness with which we were treated. It took us a couple of tries to get everything right and arrange our schedules so both my husband and I could be present so that our children could get their passports. The lady assisting us talked to us and suggested times and solutions that might work for us. We were stressed about getting our passports, but their caring, competent help made a difference.
  • CL
    Chris Lutz
    Jul 26, 2020
    5.0
    I have not had a bad interaction with any of the members at the State College post office. Nice work!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.