The UPS Store

4.5
271 reviews
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Business Details

19 Colonnade Way, State College, PA
16803, United States
(814) 238-8001
https://locations.theupsstore.com/pa/state-college/19-colonnade-way
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5642 in State College offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Crumbl Cookie.

Details

  • DeliveryNot available

Location

The UPS Store
19 Colonnade Way, State College, PA
16803, United States

Hours

Reviews

4.5
254 reviews
5 stars
214
4 stars
6
3 stars
2
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with various needs.

Printing Quality

The store received positive feedback for the quality of printing services, with customers expressing satisfaction with the results of their print jobs.

Efficiency

Customers frequently noted the quick turnaround times for services, highlighting the store's ability to handle urgent requests effectively.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and issues with service, indicating inconsistency in customer experiences.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors.
  • VB
    Vicky Barto
    Nov 10, 2025
    5.0
    The UPS Store team was fantastic! They did an excellent job on my business cards—professional, sharp, and high quality. The turnaround was quick, and the staff were friendly, efficient, and easy to work with. Highly recommend for any printing or business needs!
  • NI
    Nittany Express Inc
    Nov 7, 2025
    5.0
    I’ve been a loyal customer of The UPS Store for many years and have always received excellent service for my business printing and design needs. Earlier this year, my daughter visited the store to prepare materials for her grandmother’s memorial service, and the owner and his team went above and beyond to help. Their kindness, professionalism, and attention to detail made a difficult time a little easier. I truly appreciate their dedication, compassion, and outstanding customer care.
  • HS
    Heather Spotts
    Oct 25, 2025
    5.0
    I appreciate this UPS store for their Amazon return process. Every time I am here, the staff help with a smile and so much patience. Today, Amanda went above and beyond to help me with the self-return kiosk to help me redo a few items and locate my receipt. Thank you!!
  • DM
    Dave M
    Oct 4, 2025
    5.0
    I needed a quick turn on some brochures, and Vic and his team at the UPS Store made sure I had them, earlier than expected. They turned out great too!
  • TG
    T Gh
    Aug 30, 2025
    1.0
    Rude and disrespectful. One of their workers, a male was extremely rude and unhelpful when asked simple questions about their services. I would give 0 stars if I could. If you don’t like working in customer service, simply don’t!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in State College offer?

The UPS Store in State College offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.