The UPS Store

4.7
506 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0069 in State College offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hamilton Square Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
210 W Hamilton Ave, State College, PA
16801, United States

Hours

Reviews

4.7
506 reviews
5 stars
456
4 stars
5
3 stars
3
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Allen and Chris, received high praise for their friendliness, helpfulness, and professionalism, often going above and beyond to assist customers.

Efficiency

Customers frequently noted the quick and efficient service, with many reporting minimal wait times and smooth processes for shipping and returns.

Positive Atmosphere

The store is described as having a welcoming and friendly environment, making customers feel valued and appreciated during their visits.

Product Knowledge

Employees demonstrated strong knowledge of shipping options and services, providing clear explanations and recommendations to customers.

Mixed Experiences

While most feedback was positive, there were a few reports of unhelpful service and issues with packaging, indicating some inconsistency in customer experiences.
  • MK
    Marlena Karaky
    2 days ago
    5.0
    At this location the staff are so friendly. They take the time to help you ship your packages. I had been to FedEx and walked right out because the staff were rude and unprofessional....I am happy I came here. The staff went above and beyond sending my next package. I will always come back here!
  • AS
    Adrienne Stuller
    3 days ago
    5.0
    Allen was very helpful! Knowledgeable and friendly! Highly recommend.
  • SZ
    Salam Zaidi
    Nov 6, 2025
    5.0
    I've been to UPS today. I had very important documents, and Maria Ortiz was a huge help. She was kind, patient, and very thorough. Thank you, UPS, for hiring such excellent staff.
  • SS
    Soleil S
    Nov 1, 2025
    5.0
    I had an experience where I had left the store without the clerk properly taking the mailing info from me. Once I realized, I called back the store and Chris, the assistant manager of the store helped me immensely. He went out of his way to ensure that my letter would be addressed properly and shipped to the correct place. All of the staff is super helpful and kind, especially Chris. You are lucky to have him!
  • JD
    Jean Dietrich
    Oct 22, 2025
    5.0
    I had an odd shaped package that I couldn't find a box for, so I took it to UPS in Hamilton Square. The package which was being shaped to California was inadequately packaged by employees at UPS and it arrived damaged. We spoke with Allen at the store about the issue. He was genuinely concerned and worked hard to make things right. He's the best!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0069 in State College offer?

The UPS Store #0069 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #0069 located?

It is located at 210 W Hamilton Ave, State College, PA 16801, inside the Hamilton Square Shopping Center.