The UPS Store

3.3
162 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5606 in Sinking Spring offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Route 222 & Route 724 W/ Lowe's Visible.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2669 Shillington Rd, Sinking Spring, PA
19608, United States

Hours

Reviews

3.3
162 reviews
5 stars
85
4 stars
11
3 stars
1
2 stars
3
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many praising friendly and helpful staff, while others report rudeness and dismissive attitudes from employees.

Efficiency

Several reviews highlight the store's ability to handle busy periods efficiently, with quick service and minimal wait times, although some customers experienced delays.

Store Environment

The store is generally described as clean and organized, but some customers noted issues with staff behavior that detracted from the overall atmosphere.

Product Availability

Customers expressed frustration over the lack of packaging supplies and the insistence on purchasing boxes, which some found unnecessary.

Management Issues

There are multiple mentions of poor management practices, particularly regarding employee treatment and customer interactions, leading to a negative perception of the store.
  • RB
    Rohan Bedarkar
    Nov 13, 2025
    5.0
    The in person store people are really nice
  • CC
    Cheryl
    Nov 7, 2025
    5.0
    This was my first time doing a return. The person that greeted me showed me where the return kiosks were. I told her I would rather wait for a person to help me. She told me it wasn’t a problem at all. The person that waited on me was amazing-very patient. When she gave me my receipt she told me about the other services they offer. The whole experience was wonderful.
  • GM
    Genesis Medina
    Oct 9, 2025
    1.0
    I think employees could show a bit more personality when helping customers. I felt dismissed instead of heard.
  • JM
    Julie McCullough
    Oct 1, 2025
    1.0
    Extremely rude customer service, if it can even be called "service".
  • EH
    Elizabeth Hutchinson
    Sep 30, 2025
    1.0
    The manager there was hortifyingly mean and rude to both customers and the poor young lady who was training there at the front desk. She threw a tantrum about a stapler not being on the counter, chastising her trainee in front of customers for making a mistake, and the men in the back were making jokes about sexual abuse. Not a friendly place at all. I will however commend the young lady, Paige, for keeping her composure and being professional and kind in an otherwise hostile and toxic environment.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5606 in Sinking Spring offer?

The UPS Store #5606 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store in Sinking Spring?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 2:30 PM, and closed on Sundays.