DHL Express Service Point

2.8
390 reviews

About

Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Philadelphia in Sharon Hill offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point
550 Elmwood Avenue, Sharon Hill, PA
19079, United States

Hours

Reviews

2.8
390 reviews
5 stars
142
4 stars
29
3 stars
11
2 stars
11
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees, like Jim and Dave, received praise for their friendliness and helpfulness, many customers reported rude and unhelpful interactions with customer service representatives.

Delivery Issues

Numerous reviews highlighted significant problems with package delivery, including missed deliveries, incorrect tracking information, and packages being marked as delivered without any actual delivery attempt.

Overall Satisfaction

The overall sentiment is largely negative, with many customers expressing frustration and disappointment with DHL's service, often stating they would not recommend the company.

Professionalism

Despite the negative feedback, a few employees were noted for their professionalism and efficiency, particularly in handling customer inquiries and shipping needs.

Accountability

Customers expressed concerns about DHL's lack of accountability regarding lost or misdelivered packages, with many feeling that the company does not take responsibility for their delivery failures.
  • JQ
    Joshua Quigley
    3 days ago
    1.0
    Very slow service. It feels like you are an inconvenience to the staff
  • NS
    Nathaly Sánchez.
    Nov 3, 2025
    1.0
    Worst service ever, my mom send me food from Mexico and it was supposed to get delivered on the 31st which it didn't, today I was en home all day and they just send me a message saying that they knock the door but I saw in the app and the truck never get close to my house, if I could give 0 stars I will, never using this company again
  • EH
    Erica Henderson
    Sep 22, 2025
    5.0
    Great service...
  • MT
    martin torkomyan
    Sep 12, 2025
    1.0
    The baddest shipping company I ever work with, very unprofessional workers , every representative provides different rules of company , very rood customer service , i spoke like 5-6 representative they are all rude to customers , they lost my one package , and hold the second package without explanation. I am not recommend anybody to use DHL for shipping carrier . very expensive and no responsibility about your package. PEOPLE DO NOT WORK WITH THIS COMPANY especially this location DHL Service Point Address: 550 Elmwood Ave, Sharon Hill, PA 19079
  • JG
    Jenny Gutierrez
    Sep 3, 2025
    5.0
    Great service really fast

Frequently Asked Questions About DHL Express Service Point

What services does DHL Express Service Point in Sharon Hill offer?

DHL Express Service Point provides international shipping and next day shipping and delivery services for personal and business needs.

What are the operating hours of DHL Express Service Point in Sharon Hill?

The service point is open from 9:00 AM to 5:00 PM Monday through Friday and is closed on Saturdays and Sundays.