United States Postal Service

2.4
23 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 235 N Washington Ave Ofc to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 N Washington Ave Ofc, Scranton, PA
18503, United States

Hours

Reviews

2.4
23 reviews
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1 star
14
  • NJ
    Natalie Jones
    Dec 4, 2025
    3.0
    Make sure you add minimum $1 parking fee to whatever you ship. Where is the free parking? Staff was helpful.
  • GL
    G Lee
    Jan 9, 2020
    1.0
    Rude staff disgusted avoid
  • AR
    Ana Ramos
    Mar 13, 2019
    1.0
    This place was unprofessional and rude! From the very beginning to the end. I entered the place and I admit I mistakenly filled the application with black ink but the gentleman behind the counter was cocky about pointing out my mistake which I did not appreciate. Then, as we are taken into the room to take our picture for passport, the lady behind the desk stated to my husband "that's my pen" (the man at the counter provided for us), took it from him and THREW one at him!! So, when she asked for my ID I threw mine at her. She then said she didn't throw her pen at him and that she could end our appointment right there and then. If it wasn't because I needed my passport I would've walked out. In the end she changed her attitude but I think the damage was done at that point. Moral of the story, if I was not rude to you don't do it to me!! I will never go there again I rather drive to another location no matter the distance.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.