United States Postal Service

1.8
41 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 127 S Main Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
127 S Main Ave, Scranton, PA
18504, United States

Hours

Reviews

1.8
41 reviews
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  • AM
    Amanda Miller
    Aug 11, 2025
    1.0
    An absolute disgrace to the community. Constantly delivering mail to wrong addresses. Employees tampering with packages containing prescription medication, then when they find out it's not something they can take or make money off of them they still deliver it. Packages during the holidays were never delivered to our house but yet the gift cards included in the package were used. The family member who sent the package kept the gift card receipt and called the company who was able to track the card and found out it was spent in Dickson City. It's a federal crime to tamper with US mail but the post office did nothing about it. Nothing but thieves and incompetent people at the Scranton PA location.
  • JM
    Jenn Murphy
    Aug 1, 2025
    2.0
    Carrier marked my item as delivered I am looking all over, getting upset, asking neighbors if they got the package by mistake.. meanwhile I see the mailman across the street. I chase him down n ask him about the pkg. all the while he was carrying it in his bag, so it was still "OUT FOR DELIVERY" not delivered. Don't mark packages as delivered if they were in fact NOT DELIVERED to the address.
  • SM
    Samantha McGuire
    Jul 15, 2025
    1.0
    One of your mailman’s never deliveres mail on time, always never barely here. I been waiting on my mail and packages for days now.
  • JG
    Joseph Gillespie
    Jun 2, 2025
    1.0
    Did several coa and I am not reivind all appropriate mail.. did multiple coa forms and usps still hasn't rectified. Guess that's the federal government for ya ....
  • DR
    Denise Rogers
    Aug 25, 2017
    1.0
    Really upset with the West Scranton location.Didn't have mail pick up for two day's with outgoing mail in my box which was visable.So I had to drive over to the office and was told the carrier doesnt have to take my mail if I am not receiving any that day!!What the hell do we need carrier's for then??

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.