United States Postal Service

4.4
51 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 100 The Mall At Steamtown to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 The Mall At Steamtown, Scranton, PA
18503, United States

Hours

Reviews

4.4
51 reviews
5 stars
38
4 stars
5
3 stars
2
2 stars
0
1 star
6
  • AY
    Agni Youngya
    Nov 14, 2025
    5.0
    Good
  • AF
    Antolin Franco
    Oct 4, 2025
    5.0
    Great Customer Service and support
  • MM
    Megan
    Sep 2, 2025
    5.0
    The most pleasant experience I’ve had with customer service and a post office. The lady at the counter was so helpful (Ms.Jones, I can’t remember her first name) helped me with everything I needed. From finding me a box, to packing and mailing. She was so friendly, helpful quick and patient. From the customer service to the hours and service, I’d highly recommend this post office.
  • JN
    Judee Nunn
    Aug 8, 2025
    5.0
    Very Kind staff!
  • DS
    David Sturniolo
    Jul 5, 2025
    5.0
    Always very kind and caring clerks providing outstanding service. Small Town charm in a big city.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.