United States Postal Service

3.9
7 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 811 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
811 Main St, Rome, PA
18837, United States

Hours

Reviews

3.9
7 reviews
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  • SS
    spring springy
    Aug 27, 2025
    1.0
    I had a very bad experience at this location. The first time I went to return my package, the clerk (aguest 23 , 3:00 pm) sent me back home saying it wasn’t packed properly. I fixed it and came back again, but then she refused to let me use a marker to cover the old label – even though the marker was right there on her desk. She tried to send me back home a second time just because of that. Only after I insisted did she finally give me the marker. This behavior was unprofessional and made me feel like she was intentionally making the process harder instead of helping. Customers deserve better service.This behavior wasted my time and felt unprofessional, as if she wanted to make the process harder instead of helping. Customers come to the post office expecting support, not unnecessary obstacles. I hope management addresses this, because one unhelpful employee can give the whole location a bad reputation.
  • BW
    Brave New World
    Jun 27, 2025
    5.0
    Very helpful and good people
  • JA
    Joe Allen
    Aug 24, 2021
    5.0
    Had a package accidently sent here and I called the office. The lady was so sweet and said she is sending it to my address. So much better and nicer than my post office in Milford. Shout out to that lady, a real one, 10/10. Update: The package got here within a day. Wow. Just wanted to spread positivity with this review.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.