United States Postal Service

2.4
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15 E Felton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 E Felton St, Ridley Park, PA
19078, United States

Hours

Reviews

2.4
57 reviews
5 stars
16
4 stars
4
3 stars
0
2 stars
2
1 star
35
  • FF
    Fleur
    Aug 14, 2025
    1.0
    NEVER go to this USPS for passports. This is my local post office and mailman Dan is amazing, so despite the reviews I had faith that obtaining a passport wouldn’t be so bad. REVIEWS DON’T LIE. When I arrived for my passport appointment the front skinny, light-toned lady (I wish I had asked the name for) verified that I was there for an appointment, however instead of assisting me she assisted the other customers that were coming in AFTER me. When she finally assisted me, I was turned away despite having all the required documents as listed on the OFFICIAL travel.state.gov website. The lady acted ignorant claiming my documents couldn't be used as a photo ID. A call to the U.S. Passports office confirmed my documents were valid with additional documents (which I had), but the post office's misinformation and poor customer service ruined the experience. I will not be returning to this location.
  • KL
    Kelley Lilly
    Aug 13, 2025
    5.0
    Postal Workers in this office are always helpful and pleasant. This office is clean too. Our mailman Dan is the man, Awesome personality and he has such compassion for the people on his route!!
  • CC
    C Conway
    Jul 23, 2025
    1.0
    Super rude. There on a Wednesday at 1:00. No one in there and I was handed the tape roll. Barely able to force herself to speak and not helpful whatsoever.
  • KG
    Kierah Gillis
    Feb 21, 2025
    1.0
    Do not go here for your passports. I had an appointment at 10:00 am I arrived 10 minutes early because I had to fill out the application. The skinny light skinned lady who clearly hates her job did not come out to assist me until 10:06. She told me that she would not be able to help me because I have paperwork to fill out and she has an appointment after mine. I told her that I was already here 10 minutes prior and she was very rude gave me the biggest attitude and told me she cannot help me and that I would have to reschedule. Don’t waste your time coming here these people hate their job and are supposed to be “government workers”. She should be fired so someone who actually wants to do the work has the opportunity.
  • RQ
    Ruth Quaglia
    Mar 21, 2022
    1.0
    Clerk very rude. Walked away from window. I still had a transaction. NOW the item I mailed on March 12th still has not been received and I mailed it Priority Mail.... coincidence?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.