Brand Certified
United States Postal Service
2.7(152 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2100 N 13th St, Reading, PA
19612, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2100 N 13th St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
152 reviews
5 stars
55
4 stars
8
3 stars
3
2 stars
6
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly in the passport service area.
Long Wait Times
Numerous reviews mentioned long wait times and slow service, with some customers waiting over an hour.
Inconsistent Hours
Customers expressed frustration over the post office closing early and not adhering to published hours.
Lost Packages
Several reviews highlighted issues with lost packages and poor tracking, leading to customer dissatisfaction.
Mixed Experiences
While some customers praised the cleanliness and helpfulness of certain staff members, many others reported negative experiences.
- JEJack EFeb 24, 20261.0Though published closing time is 6pm, doors were closed, locked, and lights out 2.5minutes before 6pm (& who knows how much earlier before then).
- KNKelsey NFeb 2, 20261.0I’ve been here so many times to return packages. Each time I come I normally have my package taped but this time I didn’t and nearly every return if not every single one they scan a code to print out the sticker label for me. The cashier was helping a person in front of me for 20 minutes. I waited patiently, no complaints because it’s normally busy when I come in. This guy, I have no idea if he’s a manager or what comes out and asks me if I just need to drop off a package. I said yes, but I need to print a label first. He says we don’t print labels, I said I have a code and he tries to say they don’t print labels but then says they do if you have a code. He sighs and lets me show him my QR code and makes ME place it on because he “doesn’t want to be blamed” in case he messes it up. Then I go wait, my package needs to be taped please, and he goes “Are you serious woman?! I don’t know if she [the clerk] has any open” The audacity to talk to a customer this way is beyond me. Even so, I said I can buy tape if that’s necessary, which they’ve NEVER made me do before. I was so flustered because he was raising his voice at me and I have never had ANY issues with this before coming here. He gestures to the tape and then while he’s doing the transaction looks at my outfit and makes a comment about how I’m dressed and going to the gym. Then, he waves me bye and I said don’t you need me to tape my package. He goes “NO, I don’t need you for that” and makes a comment to the person who was behind me about me as I’m walking out as if it was my fault? Disgusting and rude.
- AAAndres AbdiasJan 30, 20265.0Excellent
- SDShanita DavilaDec 22, 20255.0I had a great experience. Kept me updated through the process of what I needed.
- EDedgar diazDec 11, 20251.0Did it online change your address form and get an email that my things going to be on hold till I go in and take a photo ID or something went in there today explaining to the lady that there a white lady glasses and she really said it's on your email and gave me a straight up attitude like how can you have people working there like that
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2100 N 13th St?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 2100 N 13th St?
Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete the setup in person at the Post Office.
Are the PO Box lobby areas accessible after hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary by location, so check locally.
What nearby places can I visit before or after my visit to the USPS at 2100 N 13th St?
Nearby you can visit the Reading Post Office, Gus Yatron Postal Facility, Weis Markets for groceries, or enjoy food at SNOWFOX restaurant.
Is there a nearby pharmacy if I need medical supplies during my visit?
Yes, CVS Pharmacy is near the USPS location, providing pharmacy and medical supply services.
What financial services are nearby for convenience while visiting the USPS?
Nearby financial services include Tompkins Community Bank, First National Bank, Santander Bank US ATM, and LibertyX Bitcoin ATM.
Is the USPS hiring at the 2100 N 13th St location?
Yes, USPS is actively recruiting for various positions including mail delivery, truck driving, and processing plant roles. Visit their careers website for more information.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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