Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1021 Penn Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
69 reviews
5 stars
25
4 stars
4
3 stars
6
2 stars
2
1 star
32
- JAJennifer Auker2 days ago1.0The supervisor, Kim, is beyond rude. I called with a question and even tho I stayed calm and kind, she talked very rudely and disrespectfully to me. She interrupted me and wouldn't let me finish what I was saying, even tho I asked her to please stop interrupting me. When I told her how she was coming across and asked for an apology so that we could move forward with our discussion in a profitable way, she hung up on me while I was still talking. I have rarely been treated so poorly. I have escalated this to USPS customer service and filed a formal complaint. It will not be processed thru the local post office as it usually is, due to the fact that this complaint is against the supervisor. I am demanding an apology from her. If I don't receive one promptly, I plan to call in and talk with her manager. Avoid this woman at all costs.
- GMgiselle mendezOct 29, 20251.0If you like to throw money away or lose money with horrible customer service this is your place! They have lost packages and certified mail and anytime you go in there and speak to Mike. He refuses to Help, then you’re told by the supervisor that you have to wait until the delivery date, once that day comes you would have to wait 14 days to then do a mail recovery. (Which btw is never recovered)
- GRGiovanni RodriguezOct 9, 20255.0I come in about once a week to ship packages and the employees have always been really friendly and helpful to me whenever I go. For me it's the friendliest usps location I've been to. The kiosk is handy for when you want to be an introvert.
- VPVito PurpuraOct 1, 20251.0Whenever I receive multiple padded mailing envelopes, they are constantly thrown (not placed) on the ground instead of putting them in my mailbox where there is plenty of room. Besides the laziness, you’re also advertising to everyone that there are packages sitting there waiting to be stolen. I’m sure there are some good workers at this post office, but the majority of the ones that come on my route are some of the laziest and most negligent post office workers I have ever seen. I get you hate your job, then get a new one!
- BBbipAug 12, 20251.0The employees make the experience of something as simple as delivering a package miserable. The older gentleman at the front desk, who I believe is named Mike, consistently behaves in a rude and unprofessional manner every single time I go to this post office. Avoid him if possible. I truly wish the Reading post office were still open, traveling further out is a better option than stopping here. Maybe making the employees work environment more enjoyable would help. It seems incredibly bizarre that each and every time I’m at this post office, I’m consistently having a negative experience due to their miserable attitudes and poor work ethic.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1021 Penn Ave offer?
They offer mail and package sending, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Yes, you need to schedule an appointment online. Limited walk-in passport hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this United States Postal Service?
You can search, reserve, and apply for a PO Box online or in person at the Post Office with two valid IDs.
Is 24/7 access available to PO Boxes in the lobby?
Most USPS locations offer 24/7 PO Box lobby access, but hours may vary. Check with this Post Office for specifics.
What nearby post offices can help if this location is closed?
Nearby US Post Office locations include 'United States Postal Service' and 'US Post Office', which can assist when needed.
What entertainment options are near the Post Office at 1021 Penn Ave?
Customers can enjoy nearby 'Key Quest Escape Room' for fun entertainment before or after their visit.
Are there places nearby where I can shop while visiting the Post Office?
Yes, 'Have Some Fun Today', 'Claire's', and 'Justice' are shopping options close to the Post Office.
Can I find dining options near the United States Postal Service at 1021 Penn Ave?
Yes, nearby options include 'Building 24 Kitchen & Bar' and 'The Works at Wyomissing' for food and drinks.