Visit FedEx Ship Center in Reading, PA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Staff were frequently described as friendly and helpful, providing good service in various situations.
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or not delivered at all, with many customers expressing frustration over the reliability of the service.
Operational Problems
Customers reported issues with the facility being closed during posted hours and difficulties in reaching customer service for assistance.
Mixed Experiences
While some customers had positive experiences, many others reported significant dissatisfaction, indicating a lack of consistency in service quality.
TA
Tony Rivera (Reddot Audits)
3 days ago
3.0
The Ship Center is self was amazing when I went in but the driver that ran me around for 4 days needs to me lol be fired.
MO
Melinda Ott
3 days ago
5.0
It was fast & people were friendly.
YP
Yvonne Prestash
Feb 15, 2026
5.0
Had a very important document that needed to be sent internationally. Drove 65 miles to find an actual FedEx office.
The young lady at the store was very knowledgeable,polite and friendly.
She knew exactly what to do. I was very happy how things were handled.
PS
Pam Snyder
Dec 13, 2025
5.0
Staff was very helpful even though they couldn't resolve the lost package issue. Sidenote, the company that I purchased the item from did replace it.
JJ
Joshua
Nov 26, 2025
1.0
first incident lost a $3,000 computer told me sorry you don't have the insurance an just never spoke to me again in 2014 then ever since Been sending my stuff to a church down the road for 5 years I finally moved out of the area to a different area they still bring my stuff to the wrong address an they just hang up on you when you call to report it no customer service ever lost $100 in Christmas gifts today