Brand Certified
United States Postal Service
2.4(133 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
770 E High St, Pottstown, PA
19464, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 770 E High St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
133 reviews
5 stars
37
4 stars
7
3 stars
5
2 stars
9
1 star
75
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported unreliable mail and package delivery, including late arrivals, misdeliveries, and packages marked as undeliverable without attempts to deliver.
Customer Service
While some customers praised individual staff members for their friendliness and efficiency, many others experienced rudeness and unprofessional behavior from employees.
Long Wait Times
Customers frequently mentioned long lines and slow service, often exacerbated by understaffing and inefficient operations.
Lost Mail
Several reviews highlighted issues with lost mail and packages, with customers expressing frustration over the lack of resolution and communication regarding their missing items.
- JGJaxs GigiDec 30, 20251.0I have spent two days trying to track down a package the postal carrier marked as “sending back to sender due to incomplete address undeliverable”. The address is complete, accurate which I confirmed with both the sender and the main 800# for USPS. I have called this post office 8 times letting the phone ring 20+ times until it disconnects on its own and no one answers the phone trying to resolve the issue. Unfortunately I can’t get to the post office in person due to working a hour away. The mail services in Pottstown has really gone downhill.
- HJHoward JonesDec 10, 20251.0The rates for a post office box keep soaring. It's bad enough I have to receive the junk mail fliers .Talk about a rip off . If i could give negative I would. And I don't have time to list the other stuff.
- RRRay RobertsOct 8, 20251.0Seems like we have a new letter carrier every few months. Mail comes at a different time everyday. Package delivery is not reliable.
- JBJessica BarbittaSep 13, 20251.0If I could choose no stars I would. The mailman continues to walk passed my house, doesn’t even attempt to TRY and deliver mail or packages. Then marks the undelivered items as Animal interference, I have a dog who is in my house secure so I am confused as to what the issue is. Always a new mailman and just as lazy as the previous one. I guess they just pick and choose what houses receive mail , even have ring camera footage of the mailman walking passed my house and not making any attempts to deliver mail. Horrible service for such an important job.
- VDV.Rachel DillonJun 6, 20175.0People are very helpful
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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