United States Postal Service

2.6
39 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1 Route 940 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Route 940, Pocono Lake, PA
18347, United States

Hours

Reviews

2.6
39 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
1
1 star
23
  • RR
    Rob
    Dec 22, 2023
    1.0
    I called the office multiple days out of the week for two weeks at different times of the day and nobody answered. When I was finally able to get there I called while inside to put my theory to the test... the phone rang. They just CHOOSE not to answer the phone! Absolute carelessness. When someone calls 3 times in a row, it's probably important and you should probably go and at least put them on hold if needed. The woman there does what she wants and is rude. Multiple bad reviews, why don't they do anything about it?
  • BW
    bill whited
    Feb 18, 2023
    1.0
    For the love of all that's holy can someone please fire the woman at the window? She complains if you don't pick up your package the day it arrives but then if you only show up with one slip and you two packages she has now decided you won't be getting both packages. Who is the postmaster of this post office now?
  • CB
    Chas Brun
    Apr 15, 2022
    1.0
    I am so sorry to write this review but I have to say this turned out to be the worst post office John would hold mail for you even if it didn’t have your P.O. Box number Naomi the same thing these people are like oh well nasty rude I went to the counter with a yellow slip and he would tell me there’s no packages it would be right in his face the new people are horrible I want the old folks back this post office is horrible-rude-don’t care about there people packages mail it turned out bad....
  • GC
    Gilbert Clausel
    Feb 27, 2022
    1.0
    Incompetent,lazy, doesn't deliver/hold packages. This post office needs to close.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.