Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.3
229 reviews
5 stars
179
4 stars
14
3 stars2
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Professionalism
Delivery personnel were frequently described as courteous, professional, and efficient, providing a positive experience for many customers.
Communication
Customers appreciated timely updates and communication regarding delivery schedules, although some reported issues with customer service responsiveness.
Delivery Issues
Several customers experienced significant delays, missed deliveries, and poor handling of rescheduling, leading to frustration and dissatisfaction.
Installation Service
Many reviews highlighted the effective installation service provided, with teams handling appliances carefully and efficiently.
Customer Support
Customer support received mixed reviews, with some praising quick resolutions while others faced challenges in reaching representatives and resolving issues.
- JSJohn Shemansik6 days ago5.0Delivery guys were very nice and efficient. Very professional delivery and installation. Highly recommend!!!
- BSbarb summersSep 2, 20255.0they were very courteous and went above n beyond to get my dryer into the basement of an older house with questionable stairs and low ceilings.. but they did it.. lol great job
- AJAdam JungSep 2, 20255.0Very courteous, professional, and efficient. Just about finished the whole thing while I was in a meeting. Even told me about a leak that had nothing to do with the delivery.
- TTTina Schmidt (Mom's Quiet Time)Aug 29, 20255.0RXO was used by LG Electronics with our washer/dryer online purchase. Their communication was immediate and clear (texts and emails and a day-of phone call). They inspected the units as they came off the truck, took video, and then delivered and installed the units without issue. They were quick, efficient, and hauled off our old units with a $50 "buy-back" when others wanted to charge us to haul away. I would use them again if given the opportunity.
- TFThomas FaddenAug 26, 20255.0The two guys installed the washer and dryer quickly and removed the old ones as well.
Frequently Asked Questions About RXO
What services does RXO provide?
RXO Logistics specializes in last mile logistics for heavy goods, handling about 10 million deliveries and 500,000 assemblies and installations annually across North America.
Where is RXO located?
RXO is located at 195 Research Parkway, Suite 195, Pittston, PA 18640, United States.
What are RXO's business hours?
RXO operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact RXO for last mile delivery inquiries?
You can reach RXO via their email at lastmile@rxo.com or by phone at +1 800-883-4593.
What industries or keywords are associated with RXO's services?
RXO is associated with last mile, final mile, home delivery, appliance delivery, appliance installation, and furniture delivery services.
Does RXO have a social media presence?
Yes, RXO can be found on Facebook at RXOLogisticsIncPittstonPA, Instagram as rxo.inc, and Twitter as rxoinc.
What is the history or founding year of RXO?
RXO was established in 1989 and has grown to be a leader in last mile logistics in North America.
How can nearby locations assist customers visiting RXO?
Nearby places like XPO Logistics, Inc. and ShipMonk provide additional freight and cargo services that complement RXO's offerings, while landmarks like the Weinberg Food Bank and Commission On Economic Opportunity are notable community organizations in the area.
What nearby services can customers explore before or after visiting RXO?
Customers might visit The Black Tux Pittston PA for men's clothing, Lowes Distribution Pittston PA for hardware and building supplies, or Quiet Flex cafe for a refreshment near RXO's location.
How does RXO's location benefit businesses in the freight and cargo industry?
RXO is situated among several freight and cargo services, including their own facility, XPO Logistics, Inc., and ShipMonk, creating a hub for efficient logistics and transportation services in Pittston, PA.