Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.4
234 reviews
5 stars
184
4 stars
14
3 stars2
2 stars2
1 star
32
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Most customers praised the delivery team for being timely, courteous, and professional during the delivery and installation process.
Customer Service
There were numerous complaints about poor customer service, particularly regarding communication and responsiveness when issues arose.
Installation Quality
Many reviews highlighted the efficiency and care taken by the installation teams, although there were some reports of damage caused during installation.
Scheduling Issues
Several customers experienced significant delays and rescheduling issues, leading to frustration and dissatisfaction with the overall service.
- TGTim GrossDec 17, 20255.0Very good experience they where courteous and professional
- NNnatpck3Dec 17, 20255.0So quick and efficient delivery! Very early delivery window, but was ok with us!
- BSBrian S.Dec 9, 20255.0Delivery and installation was excellent. Delivery men were polite, courteous and respectful of the property. Installation was quick and thorough.
- GFGrace FarrellDec 4, 20255.0Great experience with the delivery and installation of our new washer and dryer.
- SWSusan WoodringNov 24, 20255.0They were timely, courteous and provided good customer service.
Frequently Asked Questions About RXO
What services does RXO provide?
RXO Logistics specializes in last mile logistics for heavy goods, handling about 10 million deliveries and 500,000 assemblies and installations annually across North America.
Where is RXO located?
RXO is located at 195 Research Parkway, Suite 195, Pittston, PA 18640, United States.
What are RXO's business hours?
RXO operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact RXO for last mile delivery inquiries?
You can reach RXO via their email at lastmile@rxo.com or by phone at +1 800-883-4593.
What industries or keywords are associated with RXO's services?
RXO is associated with last mile, final mile, home delivery, appliance delivery, appliance installation, and furniture delivery services.
Does RXO have a social media presence?
Yes, RXO can be found on Facebook at RXOLogisticsIncPittstonPA, Instagram as rxo.inc, and Twitter as rxoinc.
What is the history or founding year of RXO?
RXO was established in 1989 and has grown to be a leader in last mile logistics in North America.
How can nearby locations assist customers visiting RXO?
Nearby places like XPO Logistics, Inc. and ShipMonk provide additional freight and cargo services that complement RXO's offerings, while landmarks like the Weinberg Food Bank and Commission On Economic Opportunity are notable community organizations in the area.
What nearby services can customers explore before or after visiting RXO?
Customers might visit The Black Tux Pittston PA for men's clothing, Lowes Distribution Pittston PA for hardware and building supplies, or Quiet Flex cafe for a refreshment near RXO's location.
How does RXO's location benefit businesses in the freight and cargo industry?
RXO is situated among several freight and cargo services, including their own facility, XPO Logistics, Inc., and ShipMonk, creating a hub for efficient logistics and transportation services in Pittston, PA.