The PNC Financial Services Group, Inc.

Reviews

• LL

  Lissa

  Mar 11, 2026
  1.0
  Has the 'application black hole' become the new norm? I recently applied for a role that seemed like a perfect match, only to receive a generic 'moving in another direction' email with zero context or feedback. We talk a lot about 'candidate experience,' but that should start from the moment someone hits submit. It’s incredibly draining to spend time tailoring a resume and cover letter only to be met with a brick wall of silence or a template rejection. A little transparency goes a long way in making candidates feel like more than just a number. Do better!
• TC

  Timothy Christians

  Mar 7, 2026
  1.0
  In June, October and November 2025 I redeemed 57 US I Bonds from the treasury department totalling $1468. I have confirmed with the US Treasury dept that the funds were sent ACH to my PNC checking account... except PNC says they have no record of receiving the funds. I have gotten conflicting information from their call center reps (who are worthless as employees). Its been over 6 months since I started questioning PNC bank and they refuse to contact me on a timely basis and evertime I send them the information they need - magically they need more. They didn't even believe the 1099 issued by the US Treasury Dept, the email sent from the US Treasury dept, etc. PNC rep Rachel in Retail support has not contacted me in over a week despite 2 calls to her. She doesnt contact me unless I initiate... PNC is slow walking my concerns and in my opinion has committed WIRE FRAUD. PNC should be renamed PaNiC bank - because all they will do is make you panic. Worst bank ever... and full of thieves.
• SK

  Shel K

  Mar 5, 2026
  2.0
  Online banking isn't bad, but applied for a HELOC loan though and typical bait and switch even though I have great credit and loads of equity. It took him a couple weeks to tell me no.. waste of time and energy
• RB

  Rob Bowman

  Mar 2, 2026
  1.0
  Things are changing at PNC bank. Customer service (phone and chat) not only has long wait times, but rude staff who are dishonest. Currently PNC owes me $19 and an apology to me and another organization. I see from other reviews I'm not the only one with a refreshed opinion about how we feel about PNC bank. So much potential and likely future business much less likely to happen now, all because of poorly trained staff, a lie, and $19. Enjoy the $19 and the loss of a lot of business. You won't get a 2nd opportunity to do this to me.
• CB

  Craig Barroll

  Feb 3, 2026
  1.0
  Why so many negative reviews with PNC lately? And what’s with the understaffing at all the branches in Northeast Pennsylvania? One teller to do both the drive-through and the counter, and there’s a line of people inside backed up to the door. Management is not doing their job!

Frequently Asked Questions About The PNC Financial Services Group, Inc.